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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,411 Reviews
Call Service Center (305) 493-5000

1,411 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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June 13, 2024

I’ve been going to this service center for the past 3 years and this is the first time I was extremely disappointed. Julio had the worst customer service and quoted a price over the phone that was $130 l More

by chamimi02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jun 14, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Chamimi02" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Shannon is amazing! Always gives the best service and my car running smooth and quick service! Recommend! More

by CHARLESJAUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon service
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Jun 12, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your continued loyalty and support!

June 11, 2024

The customer service was amazing they really took care of me and completed my service faster than they anticipated! More

by claudiafarinas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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June 09, 2024

left my Jeep for an oil and filter change. They gave it to me with two lights on on the dashboard, and no one checked it? More

by horacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Horacio. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

Great customer service. Always professional and goes above and beyond. Shannon is such a gem! More

by sldunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

Had a great experience bringing my car for an oil change, Julio in the service department was great More

by johamamani2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in Service
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Jun 05, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2024

Very inefficient service. . Took 40 min to accept my car for servive and another 40 min to pick up when I could have been told to go to the payment window and be out in 10 Min. More

by joeleisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edi
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Jun 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Joel. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 04, 2024

Terrible experience. When I got my car back after months of waiting they “forgot” to screw the middle console together, the thing was moving around everywhere like craz More

by KATHERINEOROZCO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Steve and Shannon was went above and beyond to help me fix my issue with my car. Just want to say thank you so much. More

by abigaildwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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June 03, 2024

Great service and costumer attention, the staff were very attentive and always trying to accommodate the service so I could leave on time. More

by sandra.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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