Aventura Chrysler Jeep Dodge Ram - Service Center

The car was ready when they said it would be and almost everyone was pleasant. everyone was pleasant. More

The dealer was very prompt and scheduling me, getting me a loaner car, and resolving the recall issue the next day. Justin Ponder is my service agent and he’s always a pleasure to deal with. a loaner car, and resolving the recall issue the next day. Justin Ponder is my service agent and he’s always a pleasure to deal with. More

Terrible Out dated Not going back Four hours for oil change Didn't balance rotate tires are mention it Said going to credit charge for failed repair never did! change Didn't balance rotate tires are mention it Said going to credit charge for failed repair never did! More

Amazing and professional. Even with the long wait it was good experience. Will come back !! Even with the long wait it was good experience. Will come back !! More

Although they were able to service my vehicle, the scheduling was chaos. I was told to bring it an hour north and it would get same day service. It did not, and it was to be done next day. That did no scheduling was chaos. I was told to bring it an hour north and it would get same day service. It did not, and it was to be done next day. That did not happen either. It took several days just to start the service. I was traveling and working on tight schedule so timing and coordination was important and that was a terrible fumble on the service center. More

Service advisors are courteous and timely always helpful and answer all my questions and concerns and answer all my questions and concerns More

I had no appointment but they took my car (immediately). Justin was the representative who helped me. He is knowledgeable, helpful and efficient. Justin was the representative who helped me. He is knowledgeable, helpful and efficient. More

EXTREMELY POOR! !! Brought my car in on Tuesday morning for Oil/Filter Change, Tire rotation and lights on dashboard. Was told oil/filter & tires would be now, whil !! Brought my car in on Tuesday morning for Oil/Filter Change, Tire rotation and lights on dashboard. Was told oil/filter & tires would be now, while I wait BUT; that was NOT the case!!! By 5:00pm my car STILL was NOT even looked at!!! Car was NOT touched until late, Friday afternoon and was NOT ready until Saturday!!!!! More

No answer phone calls No call back the after call message No answer emails Very Bad experience I don’t recommend this dealership for nobody message No answer emails Very Bad experience I don’t recommend this dealership for nobody More

Fast efficient and couteous service. Shannon is great customer service rep. They were able to address and resolve the steering damper issue while i waited. Shannon is great customer service rep. They were able to address and resolve the steering damper issue while i waited. More