Aventura Chrysler Jeep Dodge Ram - Service Center

This was my worst experience I’ve ever had at service center. I was told it was going to be a 2 week repair and due to back ordered parts my car sat in the lot for a month. I finally decided to pull the center. I was told it was going to be a 2 week repair and due to back ordered parts my car sat in the lot for a month. I finally decided to pull the car out with no repair and trade it in for a different brand. Both my service advisor and the manager were terrible at communication, to the point where I needed to go to the dealership in person just to get answers. Also, I drove my jeep in for service and when I decided to take it out with no repairs it no longer drove even though “it was never touched.” This experience left a sour taste in my mouth and I will never drive jeep again because of them. More

Quick service- I was able to drop my car off with no appointment and it was finished within a couple hours. appointment and it was finished within a couple hours. More

JULIO GETS IT! MARK WILL GIVE YOU HIS ALL! I’m always covered when these two are on deck, if wasn’t for these guys I don’t how I would’ve gotten through all the MARK WILL GIVE YOU HIS ALL! I’m always covered when these two are on deck, if wasn’t for these guys I don’t how I would’ve gotten through all the headaches and unforeseen problems my jeeps brought me through the years . Again they could have there own service center and it would easily be number one in the city. Thanks Guys More

Service here was great! My vehicle was serviced on time! Definitely coming back again. Thank you Justin and staff! My vehicle was serviced on time! Definitely coming back again. Thank you Justin and staff! More

WORST PLACE TO TAKE YOUR CAR AND WASTE MONey. My car has an electric problem, they lied and said it was other things. Took 1400$ from me and didn’t fixed the real issue. The day i took the My car has an electric problem, they lied and said it was other things. Took 1400$ from me and didn’t fixed the real issue. The day i took the car out, I TOLD “STEVE” Why is it still showing on my dashboard “stability mode “ and he said it was fine and still handed me my keys, KNOWING THEY DIDNT FIX THE REAL ISSUE. I pray every night for justice. Because i work hard for my money in this economy we in today, and to do this to someone car. God will handle all you guys that messed with my car and didn’t fix nothing! SHANNON (advisor ) IS ANOTHER ONE SHE DO NOT ANSWER HER PHONE AT ALL! And these are the people who will get a commission on your hard earning cash and they don’t fix a thang! I have everything saved! Oh at the end they was desperately trying to BUY MY CAR! KEPT CALLING OFFERING NEW CAR (that i don’t need!) I guess they messed it up so i can turn it in to them so they could profit MORE from my hard earned money. My GOD DO NOT PLAY ! They DO NOT CARE ABOUT CUSTOMERS! They ONLY SEE MONEY! I hope this review save others time and money from being waste. It’s my REVIEW AND I STATED FACTS. More

AVENTURA CHRYSLER LEGENDS MARK MGR JULIO LEADER SHANON THE VOICE BRUNO SALES ALL STAR TEAM: ALL STATE HAS NOTHING ON THIS POWER TEAM- “I CAN ALWAYS REST ASSURE IM IN GOOD HANDS LEADER SHANON THE VOICE BRUNO SALES ALL STAR TEAM: ALL STATE HAS NOTHING ON THIS POWER TEAM- “I CAN ALWAYS REST ASSURE IM IN GOOD HANDS “ WHEN THESE GUYS ARE IN DECK TRUST ME I DONT JUST HAND OUT REVIEWS BUT WHEN ITS DESERVED ITS MANDATORY IVE LITERALLY PURCHASED FEW JEEPS AT A TIME FROM THIS DEALERSHIP -IVE DEALT W THIS STAFF FOR OVER 4 YEARS- SAVE YOURSELF THE HEADACHE AND DEAL W: 1.MARK FOR MANAGEMENT 2.JULIO FOR REAL DEAL PROBLEM SOLVING 3.SHANON FOR GENUINE CARE AND SERVICE 4.BRUNO & ARMANDO FOR SINCERE SALES More