Aventura Chrysler Jeep Dodge Ram - Service Center

Terrible experience. When I got my car back after months of waiting they “forgot” to screw the middle console together, the thing was moving around everywhere like craz When I got my car back after months of waiting they “forgot” to screw the middle console together, the thing was moving around everywhere like crazy. After pulling my entire engine apart I wonder what else they “forgot” to screw together. I literally feel like I’m driving a death trap. Would not recommend! More

Steve and Shannon was went above and beyond to help me fix my issue with my car. Just want to say thank you so much. fix my issue with my car. Just want to say thank you so much. More

Great service and costumer attention, the staff were very attentive and always trying to accommodate the service so I could leave on time. attentive and always trying to accommodate the service so I could leave on time. More

This was the best experience. Jorel Vasco was great. Definitely, will be back for my next vehicle. Jorel Vasco was great. Definitely, will be back for my next vehicle. More

The advisors are nice but overall the service is mediocre. I’ve been at the same service center on multiple occasions to fix one issue and for some reason it never seems to be fixed. Every time I co mediocre. I’ve been at the same service center on multiple occasions to fix one issue and for some reason it never seems to be fixed. Every time I come back they charge me a sum of money for the same problem, at a certain point it just feels like a cash grab. I got charged $1000 to change two batteries and to reexamine the same issue I’ve been there multiple times for. Also, they take your car for days and don’t really care how you get around or offer you any other solution for transportation. I feel like the empathy isn’t there and it’s just all about business and money. More

My car was fixed perfectly by a very attentive mechanic, Francisco. The manager Steve was very responsive and caring and even updated me on the status of the repair while on vacation. Shannon also always r Francisco. The manager Steve was very responsive and caring and even updated me on the status of the repair while on vacation. Shannon also always responded to my calls and answered my questions promptly. I am completely satisfied with the service I received. More

The dealer was great and they fixed the car really quick. Good customer service. Highly recommended Good customer service. Highly recommended More

LEGENDS- MARK JULIO If it wasn’t for Mark and Julio I honestly don’t know how I would be able to get anything done at the aventura service center. Mgr is steve is very difficult to deal w and un Julio I honestly don’t know how I would be able to get anything done at the aventura service center. Mgr is steve is very difficult to deal w and unnecessarily sarcastic at times, very counterproductive. Then you have Mark and Julio are complete opposites- these guys genuinely understand my business and customer services needs, to the point they literally exceed my expectations. I’m truly grateful for these solid guys More

Amazing service and excellent customer service. I really love to come here and do all my needs I really love to come here and do all my needs More