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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,407 Reviews

1,407 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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October 04, 2024

leased a new vehicle from the dealer, i had to go 3 times to service. first it was the oil at 30% in a brand new vehicle. 2 weeks later the bumper detach from the finder, took 6 weeks to replace . came of ag More

by gladjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhodlyn Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio, and Steve from service were very good to me. very patient.
October 04, 2024

Love this place they are very professional and put the customers first. We are very happy with Aventura More

by gdavis1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The dealership service is the absolute worst. Highly recommend that you go somewhere else to get a car. Awful service. More

by davidhalfen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saudi Guzman
Oct 03, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

David. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

September 29, 2024

Eduardo Santiago was professional efficient and great at helping me through the process while keeping me informed of the work. More

by FMEDIC7
Recommend Dealer
Yes
Employees Worked With
Eduardo Santiago
Oct 03, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 29, 2024

Our service was amazing. Shannon was incredible and handled everything timely and with quick turnaround More

by adriano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
September 28, 2024

Eddie Santiago is a great service advisor and the very professional. He was knowledgeable and always takes great care of my truck More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie santiago
September 28, 2024

Robert and the team always take such good care of my car and the customer service is epic! More

by kristindelarenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Great service and quality. Labor a bit overpriced, at times more than the actual parts and work being done but besides that no complaints. Super busy but they are efficient More

by natashaespaillat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Santiago
September 27, 2024

Super slow service Took over 3 hours for a oil change. Waa suppoaed to include tire rotation but they failed to do it. Tried to up sale me on other unecesary inspecrions More

by lsmith931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

After waiting for almost 2 months for the third time to get my bumper fixed on a car that is less than six months old three weeks ago my service advisor Shannon McDonald after I called her three times told More

by medimn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon McDonald (advisor) Steve (Manager)
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