Aventura Chrysler Jeep Dodge Ram - Service Center

Thank you Lili :-) Lily did an amazing job helping me from the beginning to end while my car was being service. I recommend anyone with a Dodge, Jeep or Chrysler to get Lily did an amazing job helping me from the beginning to end while my car was being service. I recommend anyone with a Dodge, Jeep or Chrysler to get the car serviced at Aventura Gallery and ask for Lili she will get the job done. More

Very Prompt Service for a Recall Grand Cherokee recalled because of hazardous transmission issue. Was able to make an appointment for the day after I called. My husband brought the ca Grand Cherokee recalled because of hazardous transmission issue. Was able to make an appointment for the day after I called. My husband brought the car in and was quickly given a loaner. Repair complete in a very timely manner as it was ready the next day. More

Bad Service Department Aventura Chrysler Jeep is the worst. 2-3 hour oil changes, and minor recalls. This has been going on for the 2 1/2 years I have used this service de Aventura Chrysler Jeep is the worst. 2-3 hour oil changes, and minor recalls. This has been going on for the 2 1/2 years I have used this service department, so it's not just the recalls. Check out the reviews and do your research before using this dealership. Had to go directly to the Jeep Customer Service HQ 1-877-426-5337 in order to get anything done . They obviously are understaffed, and not well managed. A real shame for the Jeep reputation.... obviously I love Jeeps and this being my 3rd, however this will be the last until I live near a better service center. The service manager uses excuses like "blame Jeep for the recall", not acknowledging that the customer is not being serviced, or provided a resolution. David Morais has always been professional and courteous, the problem is stemming from the ownership and management. More

Great Service David Morais at Aventura Dodge was very helpful and very patient with all the customers. I prefer this location than the Pembroke Pines locations whi David Morais at Aventura Dodge was very helpful and very patient with all the customers. I prefer this location than the Pembroke Pines locations which is closer. More

Excellent customer service. Your service department was full on Tuesday, the 19th, but you were gracious to let me come to your shop to check my PT Cruiser. David Borysowski was Your service department was full on Tuesday, the 19th, but you were gracious to let me come to your shop to check my PT Cruiser. David Borysowski was very attentive and helpful. More

Great dealership, great management, great service! Service is excellent, employees are very knowledgeable and helpful. Vehicle fixed correctly and in a timely manner. Will recommend to all my friends Service is excellent, employees are very knowledgeable and helpful. Vehicle fixed correctly and in a timely manner. Will recommend to all my friends and family of this wonderful dealership and service facility! More

Check Engine They took care of the problem. Service guys David and Dave were excellent. Those guys had the tech diagnose the problem. The wait time was fair. They took care of the problem. Service guys David and Dave were excellent. Those guys had the tech diagnose the problem. The wait time was fair. More

Great The service is good, because of my Service provider David. I was able to bring my car drop it off and pick it up I was given special accommodations t The service is good, because of my Service provider David. I was able to bring my car drop it off and pick it up I was given special accommodations to pick up my car for which I am appreciative More

Pleasant experience There's never a good time for your car to need service. My car left me stranded on what would have otherwise been a nice day at the beach, I had it to There's never a good time for your car to need service. My car left me stranded on what would have otherwise been a nice day at the beach, I had it towed to the dealership. I was greeted by David Morais by my name as he remembered me from previous visits. He asked me what was wrong and assusred me I would be taken care of. It appeared the shifter cable needed replacement he gave me an estimate and told me he would get the ball rolling to make sure I had my car back as soon as possible. The next day I got a call in the morning letting me know my car was ready. Its customer service like this that could turn someones day around as there is never a good time for your car to need service. More

Good service This afternoon i cross to check my car after the service engine light turn on. I been helping for David Morais he give me a excellent customer service This afternoon i cross to check my car after the service engine light turn on. I been helping for David Morais he give me a excellent customer service, I really recommend this place for service. More