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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,483 Reviews
Call Service Center (305) 493-5000

1,483 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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November 03, 2021

I waited to long was I was told 2 hours I left after 4 hours waiting More

by caldinimax66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Rivera
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback. We do apologize if you encountered a longer than normal wait time with us recently. We always look to change our processes to become more efficient over time but 4 hours is certainly not normal. If you should have any ongoing concerns that you would like to discuss, please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with a team member. Thank you.

November 02, 2021

I have to pay twice for my service because they don't find me on the computer. I have payed mi Mopar warranty but they find me just to send new emails More

by PRODRIGUEZSOCCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xx
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. We apologize for any inconvenience that this situation has caused and we would like to help you resolve the matter. Please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will have a team member discuss with you to resolve. Hope to hear from you soon.

Nov 03, 2021 -

PRODRIGUEZSOCCER responded

Prodriguezsoccer@gmail.com

November 01, 2021

Roberto helped us so much! He was amazing given they were short staffed and helped us get a loaner until they fixed our Jeep. More

by alexandra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortiz
Report | Print
Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 01, 2021

me entregaron el jeep,NO hicieron el trabajo completo,de acuerdo lo que se habia arreglado.#2 durante la estadia de 3 dias en el taller, lo manejaron mi carro jeep como 15 millas. estando en el taller. More

by zeevik9850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor eduard santiago.
Report | Print
Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. If there is anything that has not been completed with your Jeep, we can speak with you and provide information on when it will be completed. Please include your name, contact information, and any questions to social@aventuracjdr.com and we will be happy to have you speak with one of our team members. Hope to hear from you soon.

October 29, 2021

I got what I came for in a good amount of time and that’s what I like More

by trillion.alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Oct 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 28, 2021

First time I ever had a dealership service my vehicle and felt that it was 110% worth bringing it in! From the moment I walked in, Camilo and the service team was friendly and straightforward - gave me updat More

by JEREMY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo
Report | Print
Oct 28, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 27, 2021

All went smooth! Julio was super nice and professional. The car was ready in two hours. Thank you. More

by OCEANPALMS269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Report | Print
Oct 27, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 26, 2021

Mark Leslie and his service team are TOP NOTCH! They got me in and out very fast and even shared directions on beating traffic! Highly recommended! AAAA++++ More

by JOEKIM7007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leslie, Eddie Santiago
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Oct 27, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 25, 2021

I was greeted as I pulled up, staff was friendly and professional. My vehicle was ready before the expected time. More

by zoelizn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Oct 26, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

The service advisor Sebsatian was awesome very friendly and helpful he took his time to explain exactly what happened More

by KIMITIMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebsatian
Report | Print
Oct 20, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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