Back

Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,337 Reviews

1,337 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

Sort by
November 14, 2020

The service department isn’t professional or efficient. They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it More

by raljure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Dec 15, 2020 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

October 09, 2020

I came in for an oil change and brakes. I was attended by Robert that was very professional and attentive. I was very pleased with my experience. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 09, 2020 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

March 02, 2020

I came in for an oil change, tire rotation, and inspection. The service was relatively quick. When I was given my car back, I noticed that my tires weren't rotated. The staff insisted that all work More

by Chan W
Recommend Dealer
No
Employees Worked With
J Alvarez
Mar 03, 2020 -

Aventura Chrysler Jeep Dodge Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

January 08, 2020

Vine a hacer el cambio de aceite y fui atendida por Julio Nino, tuve una excelente atención, muy profesional, muchas gracias por tan buen servicio. More

by Olaidap1965
Recommend Dealer
Yes
Employees Worked With
Julio Nino
Jan 08, 2020 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 24, 2019

Battery failure Staff is always delighted to help and a pleasure to work with. Went in to fix my battery and had my car back in no time. More

by Briana300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 24, 2019 -

Aventura Chrysler Jeep Dodge Ram responded

We are glad that you had such a positive experience with one of our team members! Our goal is to see our customers come out of the dealership with a smile on their face! It's a big investment! So, it needs to be a positive one! Thank you so much!

August 08, 2019

Went Above and Beyond !!! I pulled into the Service Department for an Express Oil Change. Had a few small items that also needed addressing, like a cabin filter. They went abov More

by Scott Wenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know. Welcome to look it up on my bill. /Scott Wenger
Aug 12, 2019 -

Aventura Chrysler Jeep Dodge Ram responded

Scott, we are extremely glad you had a five-star experience at our dealership. We appreciate you taking the time to write this five-star review and we look forward to seeing you again!

May 02, 2019

Friendly, Fair and Very Helpful Since my daughter moved to Miami she has only gone to this dealer for any issues with her jeep. She is a young women new to dealing with car troubles More

by GradMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
April 11, 2019

David is the BEST! I bought my car at Jeep about five years ago and I have been coming to the service department in Aventura since. I have lived in many different places More

by Julesandvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morias
Apr 11, 2019 -

Aventura Chrysler Jeep Dodge Ram responded

Thanks for the amazing review, Jules! We look forward to seeing you again!

April 02, 2019

poor service I had an oil change tire rotation & car wash it took 2+ hours Then on my way home I saw my tires only had 29 lbs. So I had to go back. The service p More

by agrevated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not get introduced to names except person who wrote up my order
Apr 04, 2019 -

Aventura Chrysler Jeep Dodge Ram responded

We thank you for reaching out and would like to apologize for any negative experience that has occurred for you while at our dealership. Please know this has been forwarded to our management team and they will be reaching out to you as soon as possible. So that we may expedite this process, please send your contact information to social@aventuracjdr.com. We greatly appreciate your feedback.

March 09, 2019

Amazing I just got my grand Cherokee serviced at Aventura, great and quick service, I couldn't be happier! I've owned multiple Chrysler products and have prev More

by Arodr260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palenzuela, David Morias, George Santiago
Mar 11, 2019 -

Aventura Chrysler Jeep Dodge Ram responded

Your happiness is our happiness! Thank you for the wonderful review and we look forward to assisting you with you next service appointment. Take care!

...
128
...