Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,337 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
The service department isn’t professional or efficient. They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it More
I came in for an oil change, tire rotation, and inspection. The service was relatively quick. When I was given my car back, I noticed that my tires weren't rotated. The staff insisted that all work inspection. The service was relatively quick. When I was given my car back, I noticed that my tires weren't rotated. The staff insisted that all work had been completed but, I have a scratch on one of my wheels. After mentioning the scratch, they took my car back and switched it. When I left, I noticed a thumping coming from the front driver's side tire. A few days later I was able to return and the same advisor met with me. After checking, they realized that the bolts were not properly secured on that tire. This could have been a disaster but I'm glad it was a quick fix. This is the closest Dodge to my home but I am considering traveling elsewhere for better and safer service. More
Vine a hacer el cambio de aceite y fui atendida por Julio Nino, tuve una excelente atención, muy profesional, muchas gracias por tan buen servicio. Nino, tuve una excelente atención, muy profesional, muchas gracias por tan buen servicio. More
Battery failure Staff is always delighted to help and a pleasure to work with. Went in to fix my battery and had my car back in no time. Staff is always delighted to help and a pleasure to work with. Went in to fix my battery and had my car back in no time. More
Went Above and Beyond !!! I pulled into the Service Department for an Express Oil Change. Had a few small items that also needed addressing, like a cabin filter. They went abov I pulled into the Service Department for an Express Oil Change. Had a few small items that also needed addressing, like a cabin filter. They went above and beyond, even as closing time approached, to handle all my requests with a smile. Their service is SO improved now. Great attitude!!! /Scott Wenger More
Friendly, Fair and Very Helpful Since my daughter moved to Miami she has only gone to this dealer for any issues with her jeep. She is a young women new to dealing with car troubles Since my daughter moved to Miami she has only gone to this dealer for any issues with her jeep. She is a young women new to dealing with car troubles and getting service. Everyone at this dealership service area have been very helpful in guiding her. They also helped with coordinating information to us with regard to repairs the need to be completed in order to keep the car maintained and safe for her to drive. We appreciate there time and efforts. Great Job! Thanks! More
David is the BEST! I bought my car at Jeep about five years ago and I have been coming to the service department in Aventura since. I have lived in many different places I bought my car at Jeep about five years ago and I have been coming to the service department in Aventura since. I have lived in many different places and dealt with many different service providers but this location is the only one I trust, David is a pleasure, I ALWAYS call and ask for him directly (for the past three years) and I can honestly say him and the staff always goes above and beyond to take care of me. 10/10!!!! Thank you David!!! More
poor service I had an oil change tire rotation & car wash it took 2+ hours Then on my way home I saw my tires only had 29 lbs. So I had to go back. The service p I had an oil change tire rotation & car wash it took 2+ hours Then on my way home I saw my tires only had 29 lbs. So I had to go back. The service person did not answer my complaint, so I got the air & left. I lease a car every 3 years & get this kind of treatment. More
Amazing I just got my grand Cherokee serviced at Aventura, great and quick service, I couldn't be happier! I've owned multiple Chrysler products and have prev I just got my grand Cherokee serviced at Aventura, great and quick service, I couldn't be happier! I've owned multiple Chrysler products and have previously taken them to other dealers for service, no one has compared to Aventura. I drive longer distance just to take it to Aventura because I KNOW I'm getting the best service and attention. Great staff and mechanics! More