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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,492 Reviews

1,492 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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February 18, 2022

GREAT CUSTOMER Service. I will definitely be recommending and returning. Juan and the team always treat me like family. Very professional, genuine, and thoughtful. More

by Aspen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera, Service Advisor
Feb 18, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Aspen21). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review. Hope to hear back from you soon.

Feb 18, 2022 -

Aspen21 responded

Thank you. Will do as instructed. I also have an appointment on Saturday, February 19, 2022 at 8:30am.

February 18, 2022

The representatives were very helpful and courteous, even with the extreme number of people that were at the service department early in the morning, even before the workers arrived. Sebastian was very hel More

by Elisamills7124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Vallejo
Feb 19, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 16, 2022

Ok customer service. Treated with respect and education. Excellent experience all around. Thanks for everything. More

by alacret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Feb 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 16, 2022

La atención es muy buena y ya voy por mi tercera jeep estoy muy feliz More

by PCHAVEZ_RIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2022

Awesome customer service!!!! Huge shoutout to the manager for helping me out and going that extra step in helping me out with a warranty and also Edward for keeping me up to date as far as what was being don More

by biged305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Feb 10, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2022

You can't ever go wrong with coming here they always provide great service. Highly recommend it, thank you, Juan! More

by Reem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2022

- The advisor greeting was, You have to take your vehicle to the Chevrolet dealer . NO good morning or welcome. - Ask to check and fix the left rear tire. Was not done, the advisor wanted to sell me 4 t More

by alberto.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Ortiz
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for your contribution, Alberto. We have forwarded your information and feedback to our service leaders who will be looking into this matter further and contacting you directly to ensure that you are satisfied. Be well.

February 09, 2022

The team seemingly did a good job fixing the issue with my vehicle. Will continue to come for servicing when needed. More

by CROWNSBLESSEDBYQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2022

Good service, fast turn around. Roberto took the Jeep in and within a few hours I got a call back that the Jeep was ready. More

by AARRIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 09, 2022

It’s a good attention, Sebastian very good amability person, I found the solution in that place. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastián Services Dept.
Feb 10, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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