Aventura Chrysler Jeep Dodge Ram - Service Center

Got my first oil change and service. I called to see if I could come in and they said sure! I wish they would have told me I’d have to wait 2:15 hours when I called. Otherwise, the servi I called to see if I could come in and they said sure! I wish they would have told me I’d have to wait 2:15 hours when I called. Otherwise, the service was great. More

The service was really good. Staff was very nice and I wasn't there for too long. Wouldhighly reccomend. Staff was very nice and I wasn't there for too long. Wouldhighly reccomend. More

Súper fast service. I need my car asap and they did the job in 12 hours. I need my car asap and they did the job in 12 hours. More

Eddie is the man and was extremely helpful and attentive throughout the process. I’m super happy with the work that was completed and how great the attention was. throughout the process. I’m super happy with the work that was completed and how great the attention was. More

When i dropped off my car i was told i would be getting a call the following day,which would be Friday. That did not happen, On Monday at 8am i called to get an update and was told the mechanic was taking a call the following day,which would be Friday. That did not happen, On Monday at 8am i called to get an update and was told the mechanic was taking a look and that i would receive a called with in an hour. Nothing again and had to call in again around 2 pm and was finally told the status of the car. Due to terrible communication and ridiculous price for a tune up i decided to go else where for my services. I was told i would be receiving a call that same day to pick up my car but of i did not receive any call and had to go in hoping my car was ready for pick up. As i waited for my car, I overheard at least 4 other customers complaining about the same thing. More

It was a good experience, well treated by service department. A very good communication and process. department. A very good communication and process. More

I was not happy. I went to get a service in April, at that time my car was under warranty. They were seriously backed up, due to covid. I could not get an appt, they I went to get a service in April, at that time my car was under warranty. They were seriously backed up, due to covid. I could not get an appt, they said they were 30 days behind. I returned last week, and was told "Sorry your warranty is expired, we can only give you a ten percent discount." $600 later, the jeep still stalls, and I feel like it was not my fault the dealership was backed up, my warranty should have been honored, or due to the back up, a 50% discount should have been applied. I think I am done with Jeep, I had a Honda before, they always treated me fairly. You asked, I told you! More

Good experience and free car wash it’s very nice. I love aventura dealer ok I love aventura dealer ok More

My service advisor was very helpful and pleasant to deal with. Service was done quickly and professionally. Also love the new service lobby, much better than before. Hope I can deal with the same gentlema with. Service was done quickly and professionally. Also love the new service lobby, much better than before. Hope I can deal with the same gentleman next time. Thanks, Again More

Best management and beat customer Sevies they return my car without any issues it had before car without any issues it had before More