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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,259 Reviews
Call Service Center (305) 493-5000

1,259 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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November 10, 2021

Excellent service great hospitality. What a wonderful experience can’t wait until the next time. More

by LNLCLARKE
Recommend Dealer
Yes
Employees Worked With
Not sure of the service rep but great service
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Nov 10, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

Service dept is the worse and takes long. Was quoted a 4 hour wait time for an oil change. Prices vary depending on the day you come in. Bait and switch is a common practice at the service department. More

by ALEX10402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camilo
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Nov 09, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback. We would like to speak with you regarding this matter further, whenever is convenient for you. Please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will have a team member discuss how we can help ensure you are fully satisfied. Hope to hear from you soon.

November 09, 2021

on saturday I have a problem with my car and they say they not available until monday they just changed the oil on saturday amd my car have the same problem with engine light on that was unprofessional More

by reinosableidy7
Recommend Dealer
No
Employees Worked With
sebastian
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Nov 09, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback. We would like to speak with you regarding this matter further, whenever is convenient for you. Please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will have a team member discuss how we can help ensure you are fully satisfied. Hope to hear from you soon.

November 09, 2021

The service was good and I recommend people to you if the ask for thanks More

by dorelusguirlene
Recommend Dealer
Yes
Employees Worked With
David Morias, Elliott Torres
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Nov 09, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 09, 2021

3 hours waiting only for oil change. When customers coming they said no more than 1.5 hours. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It doesn't matter
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Nov 10, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback. We would like to speak with you regarding this matter further, whenever is convenient for you. Please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will have a team member discuss how we can help ensure you are fully satisfied. Hope to hear from you soon.

November 05, 2021

The service was excellent. Communication and status about my car was always provided. I’m very happy More

by anthony_yepezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 05, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 03, 2021

I waited to long was I was told 2 hours I left after 4 hours waiting More

by caldinimax66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Rivera
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback. We do apologize if you encountered a longer than normal wait time with us recently. We always look to change our processes to become more efficient over time but 4 hours is certainly not normal. If you should have any ongoing concerns that you would like to discuss, please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with a team member. Thank you.

November 02, 2021

I have to pay twice for my service because they don't find me on the computer. I have payed mi Mopar warranty but they find me just to send new emails More

by PRODRIGUEZSOCCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xx
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. We apologize for any inconvenience that this situation has caused and we would like to help you resolve the matter. Please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will have a team member discuss with you to resolve. Hope to hear from you soon.

Nov 03, 2021 -

PRODRIGUEZSOCCER responded

Prodriguezsoccer@gmail.com

November 01, 2021

Roberto helped us so much! He was amazing given they were short staffed and helped us get a loaner until they fixed our Jeep. More

by alexandra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortiz
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Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 01, 2021

me entregaron el jeep,NO hicieron el trabajo completo,de acuerdo lo que se habia arreglado.#2 durante la estadia de 3 dias en el taller, lo manejaron mi carro jeep como 15 millas. estando en el taller. More

by zeevik9850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor eduard santiago.
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Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. If there is anything that has not been completed with your Jeep, we can speak with you and provide information on when it will be completed. Please include your name, contact information, and any questions to social@aventuracjdr.com and we will be happy to have you speak with one of our team members. Hope to hear from you soon.

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