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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,155 Reviews

1,155 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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October 05, 2021

Figure it out. Lost a customer for life. What else to say. Overcharge, underperform, bad comms, lack of response or care..... Bunch of losers More

by lukefennelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Figure it out.... Look at the record, you need spoon feeding to?
Oct 08, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

September 28, 2021

Excellent customer service. Very happy to belong to the jeep faking. Very good, very good. More

by jgonzalezg73
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Elliott Torres
September 25, 2021

Efficient, kind, helpful, clean facility. I have been coming here for years now and always appreciate the service. More

by nicolemb30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
September 23, 2021

My wait was short and the inspection performed on my Jeep was exceptional. I appreciate the manager reviewing what was included in the inspection with me. More

by samiamsam46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Torres
Sep 23, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 22, 2021

At my 1st time service, found out the incorrect information was given to me at the time of purchase of my Pacifica. Unhappy with the dishonesty in the service dept. Will not be returning to this More

by bnieto2627
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan V
Sep 22, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@aventuracjdr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

September 21, 2021

Great service and the people were amazing. Would go again anytime and recommend to others. More

by PAWN1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep

September 20, 2021

very friendly staff doing all they can given the current situation and supply chain shortages More

by YNAVSOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Paul Hernandez, Abraham Caballero, George Santiago, Lili Del Cueto, Elliott Torres
Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep

Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep

September 16, 2021

The service was not performed truck dropped of as per appointment but nothing was done while truck was there all day Service tech lied about things done lied about getting things completed Talk to serv More

by GARYCFAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo. Terrible
Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep. It is our goal to service vehicles as fast and properly as possible.

September 15, 2021

Clean, opens on time, friendly. Don’t make people put in 15 words if they don’t want to More

by lisamv.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Padraja
Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep

September 15, 2021

Robert was very attentive and helpful in explaining the problem we were facing with our Leased car. More

by IURIBRUNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 21, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for choosing Aventura Chrysler Jeep

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