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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,287 Reviews
Call Service Center (305) 493-5000

1,287 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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August 15, 2024

Justin was very professional in handling a very difficult situation with the repair to my vehicle. More

by jchavles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2024

I TOOK MY CAR HERE FOR A DIAGNOSTIC WITH JUSTIN. HE WAS VERY NICE AND VERY GOOD WITH CUSTOMER SERVICE. HE IS VERY SOPHISTICATED ON SERVICING VEHICLES. I TRUST JUSTIN TO HELP ANYONE WITH THE UTMOST C More

by DFELDMAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN
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Aug 16, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 14, 2024

The service center team was knowledgeable about repairing my vehicle. My vehicle was completed in a timely matter. Good customer service from everyone. More

by Münir Ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice 5 star
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Aug 15, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2024

Had to take the car twice. both times the parts were sent wrong and broken. they kept the car for 3 weeks. More

by Lbombicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yosvany Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandro Sensebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Lbombicci" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 13, 2024 -

Lbombicci responded

The name is Maria Tripoli, which is my wife and the name on your records. I took the car there. But the bad review stays the same.

August 13, 2024

Justin was very kind and patient and I could really see how he cared about my car like it was his , I’m definitely taking it back to him again More

by omerj9135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , was definitely 5 stars
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Aug 13, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement, Eilat! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 09, 2024

This dealership was very busy, but when I arrived I was helped in a timely manner More

by avalentine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

The service required to correct an open review was not done. However, it was reported on CARFAX as done. Do not promise service on open recalls, or any other service, if you cannot do it. Please review More

by GVASQUEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Nino
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"GVASQUEZ30" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 15, 2024 -

GVASQUEZ30 responded

My name is Gustavo Vasquez. Cell Phone: 516-592-9472 Your dealership can obtain all my information and the car information on your Invoice 529255 which also indicates Customer # 1016132. As indicated on my review, you were to complete on a recall on my car, but it was not completed. However, you reported to CARFAX as completed. Do not promise service on open recalls, or any other service, if you cannot do it. Please review the above mentioned bill, which you provided to validate this, and correct the wrong information reported to CARFAX.

August 08, 2024

Absolutely impossible to get in touch with. Car was done relatively quickly but the lack of communication with the client is absurd. Multiple voicemails and messages left and zero response. More

by nforero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ponder
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Nforero" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2024

Amazing team quick and clean service they gave me a nice loaner car the whole process went smooth More

by kenleydorvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Perrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aroche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhodlyn Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Nigmatulin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2024

Great service. Delivered on promises. Shannon, my advisor, is awesome. No complaints here. Would recommend. More

by wford21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McDonald
Report | Print
Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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