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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,327 Reviews
Call Service Center (305) 493-5000

1,327 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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November 08, 2024

Steve was amazing. He helped me from beginning to end! Labor was very expensive tho. More

by VIVIAN_MOKWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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November 08, 2024

This location is super clean, the staff is super nice and attentive and pretty efficient. More

by kamilah.cesar
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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November 07, 2024

Very good service, great hospitality, specially Manager Steve, he cares and done a fantastic job More

by lovenadou76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Perrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aroche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rhodlyn Bruno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Nigmatulin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2024

Robert Ortiz is amazing. Every time I bring my car in it comes back working better than ever and cleaner as well. I appreciate the hard work from everyone at the shop. I woul More

by BJO173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ortiz
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2024

one of the worst experiences at a dealership that I ever had. Justin Ponder has not been transparent from he beginning.. More

by andreschacin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ponder
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Andres. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 03, 2024

Excelente servicio atención número 1 en todoo y la atención del señor Roberto ortiz la mejor More

by maitelara2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto ortiz
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2024

Service manager, Justin Ponder gave me his direct extension to handle my recall quickly, with courtesy, plus knowledge in answering all my questions. However, your remote call center was not so knowl More

by spirits56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder--5 stars
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November 02, 2024

Great staff very Helpful and precise. Got my part in back order yet arrived in a couple of days.Steve Williams is showing great management skills. More

by firuzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Perrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 01, 2024

Im happy they was tracking my car mileage so when hits 50.000 they advised me about the full check up More

by gabriela l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto services department
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October 31, 2024

I absolutely get the best service here. Robert Ortiz always makes sure my car is in perfect condition. My car always comes back cleaner than when I sent it in. I truly appreciate the servic More

by BJO173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ortiz
Report | Print
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