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Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,491 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,491 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
April 22, 2025
I had an issue with a steering dampener for my 2020 Gladiator, Steve, the service manager, recognized my issue right away and coordinated the replacement part which was on backorder. Once my part came Gladiator, Steve, the service manager, recognized my issue right away and coordinated the replacement part which was on backorder. Once my part came in, the service team took great care of me, including Steve coming to pick me up with my vehicle when it was ready to go. Overall, the service was great, the staff terrific and a great customer experience with excellent above and beyond personal service. More
by monika.kalenski
Employees Worked With
Steve Williams and Julio
April 17, 2025
My car has been at this dealership service department for over a month with service advisor providing poor customer service and 10% communication. I have been the one constantly calling trying to figure out over a month with service advisor providing poor customer service and 10% communication. I have been the one constantly calling trying to figure out what is happening with my car. They charged 2 diagnostic fees of $280 totaling almost $600. IT HAS BEEN OVER A MONTH AND I STILL DO NOT HAVE MY CAR!!!!!!! I expected more from a manufacturer service department considering the amount of money they charge for working on your car. I am highly disappointed, and my experience has been low end backyard garage level with these people. As it stands, I still have no car and no definite ETA on my car. More
by warriorsriseministryintl
Employees Worked With
April 16, 2025
My service advisor Lauren, was extremely helpful and professional. I highly recommend this dealership for all service needs. professional. I highly recommend this dealership for all service needs. More
by ronsorkin30
April 14, 2025
The best service department! They are kind and very knowledgeable and helpful as well as professional They are kind and very knowledgeable and helpful as well as professional More
by chinararennie
Employees Worked With
April 08, 2025
The service was outstanding. My advisor, Lauren, kept me in the loop every step of the way. They connected with corporate and, knock on wood, fixed the issue. My advisor, Lauren, kept me in the loop every step of the way. They connected with corporate and, knock on wood, fixed the issue. More
by onefater
Employees Worked With
Lauren Felder
April 07, 2025
Eduardo has been as always extremely helpful, accommodating, and professional when turning in my car for service and throughout the service process. accommodating, and professional when turning in my car for service and throughout the service process. More
by MarkR
April 03, 2025
Loved the dealer and service experience was top notch Julio was awesome and made us feel welcomed wait time was very quick as well will definitely be back Julio was awesome and made us feel welcomed wait time was very quick as well will definitely be back More
by jdmazzfukk
Employees Worked With
Julio nino
