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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,483 Reviews

1,483 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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April 03, 2025

Loved the dealer and service experience was top notch Julio was awesome and made us feel welcomed wait time was very quick as well will definitely be back More

by jdmazzfukk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio nino
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2025

Do not go, they only car if you pay top notch money or do what they say. I was supposed to get a multipoint inspection and was never given the results. I was treated second class and will be leaving a negati More

by ccampillo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 03, 2025 -

ccampillo87 responded

My name is Celso Campillo. I was never given the multi point inspection I was given the run around saying that the inspection would be done by an oil guy and is not as qualified as a person who does the inspections regularly from what Justin said. I had to go to another location to learn about my CV joint issue and the service was horrible as well as the treatment. My email is ccampillo87@gmail.com. My phone number is 3059107218

April 02, 2025

Convenient… fast and reliable. Best way to describe the service dept. Service advisors are polite and simply move things along. More

by mark@vabps.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2025

Very professional and quick service Staff is very friendly and kind. Shannon was very helpful. More

by Sarahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2025

Excellent customer service by Lauren Feldman very fast knowledgeable and professional I highly recommend her.. She deserves a raise!!! More

by dianalynnhall11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Feldman
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2025

Art is the best. However, the lack of communication from the Service advisor, Lauren was lackluster. More

by meganmichele812
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Apr 03, 2025 -

Aventura Chrysler Jeep Dodge Ram responded

We value and appreciate your business, Megan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 31, 2025

Great customer service, Justin was really helpful and always responded. He was on top of everything More

by siontebir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 30, 2025

They uncharged for fees worse than a regular service center. No reason to use them unless you're under warranty More

by kaplanari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Felder
March 29, 2025

Eddie is an amazing advisor and always goes about a beyond for me. I highly recommended him to anyone looking for service More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Santiago
March 26, 2025

greeted well and told what to expect by the man at the desk.. Help kindly given by cashier to get TV turned down I(I was the only one in the waiting room.) Work done timely. More

by capella1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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