Aventura Chrysler Jeep Dodge Ram

Awesome customer service, you can tell they care for their customers and the work they do ! their customers and the work they do ! More

Excellent service, their attention to customer is great, helpful and very professional, I'll be back always to them. helpful and very professional, I'll be back always to them. More

I very much appreciate everyone at this location. Robert always greats me as I come in and makes sure my car is taken care of. It always comes back cleaner than it went in. Excellent service. Thank y Robert always greats me as I come in and makes sure my car is taken care of. It always comes back cleaner than it went in. Excellent service. Thank you More

Steve Williams is a superstar in the service department, he is responsive and takes ownership of issues. he is responsive and takes ownership of issues. More

Their attention was excellent. They helped me immediately and the car was ready before the time that they told me! They helped me immediately and the car was ready before the time that they told me! More

Robert is the best. Really professional and always there to answer my questions. Thanks Robert. Really professional and always there to answer my questions. Thanks Robert. More

This has to be the worst service dealership that I’ve been to. From the moment you speak with the service rep it shows that they do not care at all. I felt like a number. My service rep Sharon had a very been to. From the moment you speak with the service rep it shows that they do not care at all. I felt like a number. My service rep Sharon had a very cold attitude and was very short with her answers. It honestly made me feel that this would be the last time I ever purchase a dodge product. They lost my wheel nut but In addition to that I requested service on other areas of the vehicle and Sharon told me that I would have to drop off the car and wait two weeks to pick it up. That is unacceptable. So am I supposed to rent a car for two weeks and occur a bunch of fees while waiting for a diagnostic? That is terrible! Overall terrible experience in the group in north miami just really don’t care at all. What so ironic is that this is coming from a person who purchased the vehicle brand new from the exact location. A $60,000 car! Where is the loyalty to your clients? Coming from a luxury vehicle before the dodge Durango I honestly understand why most people stay away from these terrible dealership. I think management needs to do a better job with hiring services reps. Sharon was absolutely terrible! More

The manager Steve was very helpful in ordering and arranging for the timely installation of the part. Service was quick and professional and friendly. arranging for the timely installation of the part. Service was quick and professional and friendly. More

Was given pricing via text from internet salesman, but when I got to the dealership (drove 4 hours one way), they were a couple thousand dollars of add ons the salesman “failed” to mention, and the on-sit when I got to the dealership (drove 4 hours one way), they were a couple thousand dollars of add ons the salesman “failed” to mention, and the on-site salesman and manager would not honor the pricing I was stated IN WRITING VIA TEXT!! We were quite disheartened by this. We did end up purchasing the vehicle anyway, but felt like we were “lured” in with the lower numbers, so it kind of left a bad taste in our mouth about this dealership. Would I buy another vehicle from them?…Probably not. Oh! And it took TWO WEEKS for them to pay off my trade?…Why could that possibly be?… More

This was my first visit! Shannon very helpful in solving the problem. Thank you so much! Shannon very helpful in solving the problem. Thank you so much! More