Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
2,105 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available.
It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own.
Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,105 reviews
June 23, 2015
Great Service I came in looking for a particular vehicle which was sold but Ceasar steered me toward the vehicle I ended up purchasing for a great price and I'm abs I came in looking for a particular vehicle which was sold but Ceasar steered me toward the vehicle I ended up purchasing for a great price and I'm absolutely happy with my purchase and the ease of purchasing the vehicle. Ceasar was extremely helpful and knowledgeable. I love his customer service he really made me feel that my business was welcomed and appreciated! More
by j_nita231
Employees Worked With
Cesar Menendez
June 03, 2015
Best car shopping experience!!! This is my first time driving a Jeep Cherokee. And I must say it's an incredible vehicle. Couldn't of been happier with the service and experience. Th This is my first time driving a Jeep Cherokee. And I must say it's an incredible vehicle. Couldn't of been happier with the service and experience. That I received at Aventura Chrysler Jeep Dodge Ram. My sales representative (Cesar Menendez) was exceptional. He made the car buying experience so easy and comfortable. He took the time to work with me and kept me up to date with the process. Before leaving the dealer he made sure to show me everything I needed to know about my new vehicle. More
by Jeannette Mederos
Employees Worked With
Cesar Menendez
May 07, 2015
lied to on multiple occasions Simply put, I was told my part was NOT under warranty and told I needed to pay roughly $400. I called the warranty department to find out that a) the Simply put, I was told my part was NOT under warranty and told I needed to pay roughly $400. I called the warranty department to find out that a) the service department never actually called to inquire if the product was under warranty and b) the product was actually covered. Also, while my car was in service, I asked for an estimate on how much it would cost them to replace my fog light bulbs that I would provide. My service advisor told me it would take 30 minutes and it would cost approximately $60. I said thank but no thanks, went home, and replaced my bulbs in less than 5 minutes. I don't appreciate being lied to, deceived, and bamboozled for money You will never get my business again and I'll make sure never to refer your company. More
by very disappointed
March 24, 2015
Worst dealership ever Worst experience I have ever had at a car dealership. Walked in Sunday afternoon with my girl friend excited to purchase a Jeep. I asked for assista Worst experience I have ever had at a car dealership. Walked in Sunday afternoon with my girl friend excited to purchase a Jeep. I asked for assistance and was given a gentleman who said he was the online manager named Cesar Menendez. I then introduced myself and said I would like to test drive a Jeep and his response was 'NO". I said how do you purchase a car without test driving and his response was "you should have made an appointment". ( By the way, I was the only person at the dealership...it was empty) He then agreed unhappily to let me test drive a car but told me I had to make it quick. The jeep he allowed me to test was not even the style i wanted because as he said "they all drive the same". One block into the test drive I said I want my GF to test the car and his response was " we are low on fumes" so she did not get to test it. ( The entire time driving he was in the backseat on the phone with a customer trying to sell a car) Once Back at the dealership I asked what are the base Grand Cherokees leasing for. His response was few K down and in the 800's. When I said seems high for a vehicle in the mid 30s and if he wants to check the computer, his reply rudely was "I know the prices." He obviously did not want to sell a car. I have never been treated so poorly in my life at a car dealership. More
by coloredthumb
Employees Worked With
Cesar Menendez
March 15, 2015
Good Experience Cesar was great to work with. I received a great deal on my car. I would recommend this dealership. They had the car I wanted. The process of acquirin Cesar was great to work with. I received a great deal on my car. I would recommend this dealership. They had the car I wanted. The process of acquiring the. While was quick and easy. More
by Jtomoiaga
Employees Worked With
Cesar Menendez
March 11, 2015
Great Experience!! I just leased my 2015 Dodge Challenger SXT Plus and I couldn't have been more satisfied with my experience at the dealership with the employees that w I just leased my 2015 Dodge Challenger SXT Plus and I couldn't have been more satisfied with my experience at the dealership with the employees that work there. I was looking for a Dodge Challenger with a list of specific things and before I knew it, Mitch had located the car exactly the way I wanted it and told me it would be there the following afternoon. I was so pleased with Mitch and Jason and how friendly and knowledgable they were with me. Definitely pleased with the overall experience with everyone there and I can see myself getting another vehicle there once my lease is up. I would highly recommend this dealership to friends and family. More
by Alpha305
Employees Worked With
Mitchell Loszynski, Sebastian Uribe
March 09, 2015
Great service The were awesome I will recommend this dealer. Cesar Melendez and Sebastian Uribe were two great person at the time of buying the car I will recommend The were awesome I will recommend this dealer. Cesar Melendez and Sebastian Uribe were two great person at the time of buying the car I will recommend them. More
by Anniarys Vazquez Lopez
Employees Worked With
Cesar Menendez, Sebastian Uribe
March 04, 2015
Sometimes 3's the charm #1. I purchased a 2010 convertible 9 months ago from dealer. I had issues with the car from day one. Long story short Mitch and Oscar went out of thei #1. I purchased a 2010 convertible 9 months ago from dealer. I had issues with the car from day one. Long story short Mitch and Oscar went out of their way to make it right, as best they could. The car was a problem until I brought it back to trade in on something that wasn't a money pit. I was astonished to find out that not only would they find me a car, they also put together a super deal. #2 a brand new True Blue Jeep Patriot! I drove it home in the rain loving the car. The next day I had to take papers back to the dealer. When I got into my new Jeep, there was water dripping into the back of the car. An hour later I drove out in another brand new #3 Jeep. This time it was all black, just beautiful......... I love the new Jeep and I will be back to see Mitch and the gang when I am ready for a new car, in about 10 years or less, I keep a car that long Great people work there, the service department is super (thanx Andrew Slap) More
by Scott
Employees Worked With
Mitchell Loszynski
March 01, 2015
Wow! What an amazing experience! For the past 6 years I have purchased vehicles from 5 different dealers. What I experienced at Aventura Jeep was simply amazing. I went in just to inq For the past 6 years I have purchased vehicles from 5 different dealers. What I experienced at Aventura Jeep was simply amazing. I went in just to inquire and 2 hours later I left with a new vehicle. Lawrence was very professional and knowledgeable. Mitch was simply amazing. Sebastian put the icing on the cake with very efficient closing. What made this experience different from any other was their efforts to ensure that I left their business completely satisfied. I will definitely send all my friends and family to this great dealership. Simply amazing experience!! More
by Rchulo7
Employees Worked With
Mitchell Loszynski, Sebastian Uribe
March 01, 2015
Excellent experience. I would buy again from this dealership It was a great experience. I don't trust dealerships because of all the games, but This dealership and our salesman Fabian made it easy. He is very re It was a great experience. I don't trust dealerships because of all the games, but This dealership and our salesman Fabian made it easy. He is very respectful and friendly. My truck has a problem with the module. Aventura Chrysler Jeep Dodge Ram did not try to cover up this issue. As I write this review my truck is being repaired. Thank you Fabian and the entire staff That helped my wife and I More
by mvm
