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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

4.3
2,381 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,381 reviews

November 24, 2021

Awesome service . Unfortunately renovation is beginning to effect it . I miss having the interior of my car cleaned More

by rockfellered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Padraja
Nov 24, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 24, 2021

From start to finish no haggling, fair price, no gimmicks straight forward no games. Bruno made my experience feel as if my best friend sold me the truck. More

by eire.ariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
Nov 24, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 23, 2021

The worst service department ever. Last visit took 2 The worst service department ever. Last visit took 2 hours past my appointment for only an oil change. We always get terrible attitude. One guy t More

by eyearicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager was terrible also. Even the check-out girl was terrible. , David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Nov 23, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to provide us with feedback on your past visits with us. We are very sorry to hear that you have not been receiving the top-level customer service that we pride ourselves on and for that, we do sincerely apologize. We would like to continue working with you to ensure all of your service needs have been met and that you are completely satisfied with our services. We have started by forwarding your feedback to our executive team for review and immediate correction to ensure that these similar experiences do not occur in the future for anyone. In order to best serve you, please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will be happy to speak with you directly to resolve. Hope to hear from you soon.

Nov 23, 2021 -

eyearicks responded

No thanks. I have complained before several times. You won't fix it until Dodge comes in to fix it.

Nov 24, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

In order to best serve you, please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will be happy to speak with you directly to resolve. Hope to hear from you soon.

November 23, 2021

Awesome service and Clean work. Service team knows what they are doing and get to you as soon as they can More

by adam.30580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Nov 23, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

Came for warranty repair but ended up paying for it over 2k ( but its OK, Chrysler games. What was not OK at all then I received my car back, carpet in a trunk was damaged by RATS! See pics with fresh outr More

by vmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camillo
Nov 22, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback again, Alex. We again apologize if you have discovered damage to your vehicle after receiving it from our service center. We are very interested to speak with you further on this matter so we can help you any way we can. We have forwarded your information and feedback to our team for review; they will be reaching out to you directly for a brief discussion. Thank you!

Nov 22, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback again, Alex. We do apologize if you have discovered damage to your vehicle after receiving it from our service center. We are very interested to speak with you further on this matter so we can help you any way we can. We have forwarded your information and feedback to our team for review; they will be reaching out to you directly for a brief discussion. Thank you!

November 22, 2021

Diana was awesome . Thanks Diana for your service I appreciate it . The challenger is beautiful More

by Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Nov 23, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive feedback! We are happy to hear that you enjoy the services we offer and look forward to serving you in the future. Have a great day!

November 20, 2021

Juan Vallejo = top rate service, quick and very proactive. great follow up with telcom etc. More

by arturohosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan vallejo
Nov 20, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 20, 2021

Great deals ship definitely reccomend it to any one looking for a new car. Wooo More

by mario.a.vegaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
celestino
Nov 20, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 20, 2021

Service is horrible sold me a car that wasn’t fully inspected and when I went back to speak to someone they gave me the run around coolant light keep coming on and they told me I had to wait two weeks More

by flypaper232
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitchell Loszynski, David Morias, Rafael Servan, Kevin Chery, Tony Tejera, Geno Tolomeo
Nov 20, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for bringing this to our attention. We are very sorry to hear that you have been unable to resolve your service issues recently but we are here to help you with that. We have already forwarded your concern to our executive team for further review. In order to ensure that you are properly contacted to resolve this matter, please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with our team to resolve your issues. Hope to hear from you soon.

November 19, 2021

Where to begin, after my initial review last month of my experience at Aventura jeep which I was then called by the dealer to please take down my review. So back in September I took my 2018 Gran Cherokee to More

by AGOMEZ2828
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Uribe
Nov 19, 2021 -

AGOMEZ2828 responded

This has been the worse experience at a car dealer ever!

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