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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

Overview
Employees
Reviews
Vehicles
4.3
2,236 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
Contact Dealership

2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,236 reviews

November 09, 2021

3 hours waiting only for oil change. When customers coming they said no more than 1.5 hours. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It doesn't matter
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Nov 10, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback. We would like to speak with you regarding this matter further, whenever is convenient for you. Please include your name, contact information, and nature of any issues to social@aventuracjdr.com and we will have a team member discuss how we can help ensure you are fully satisfied. Hope to hear from you soon.

November 08, 2021

The facility is top notch and my salesman, Arturo was professional, knowledgeable, keen to my needs and patient. The finance manager made the normally tedious process very easy and fluid. My experience More

by danman305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Sardinia
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Nov 08, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 08, 2021

Worst Dealership experience I have ever had. Good luck getting anyone to call you back after the sale. More

by beau389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Celestino
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Nov 08, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing your feedback. We are here to help you with anything you may need. Please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with our staff to resolve any issues for you. Thank you.

Nov 09, 2021 -

beau389 responded

Aventura sold me a brand new vehicle with damage, after I questioned it the sales person never responded, not one follow up from management and even after getting RAM involved still no response from dealership?

Nov 09, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with our staff to resolve any issues for you. Thank you.

Nov 13, 2021 -

beau389 responded

I will send an email and see if I get a response!!

November 05, 2021

The service was excellent. Communication and status about my car was always provided. I’m very happy More

by anthony_yepezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 05, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 03, 2021

I waited to long was I was told 2 hours I left after 4 hours waiting More

by caldinimax66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Rivera
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback. We do apologize if you encountered a longer than normal wait time with us recently. We always look to change our processes to become more efficient over time but 4 hours is certainly not normal. If you should have any ongoing concerns that you would like to discuss, please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will be happy to connect you with a team member. Thank you.

November 02, 2021

I have to pay twice for my service because they don't find me on the computer. I have payed mi Mopar warranty but they find me just to send new emails More

by PRODRIGUEZSOCCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xx
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Nov 03, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. We apologize for any inconvenience that this situation has caused and we would like to help you resolve the matter. Please include your name, contact information, and nature of any concerns to social@aventuracjdr.com and we will have a team member discuss with you to resolve. Hope to hear from you soon.

Nov 03, 2021 -

PRODRIGUEZSOCCER responded

Prodriguezsoccer@gmail.com

November 01, 2021

Roberto helped us so much! He was amazing given they were short staffed and helped us get a loaner until they fixed our Jeep. More

by alexandra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ortiz
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Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 01, 2021

me entregaron el jeep,NO hicieron el trabajo completo,de acuerdo lo que se habia arreglado.#2 durante la estadia de 3 dias en el taller, lo manejaron mi carro jeep como 15 millas. estando en el taller. More

by zeevik9850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor eduard santiago.
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Nov 01, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with feedback. If there is anything that has not been completed with your Jeep, we can speak with you and provide information on when it will be completed. Please include your name, contact information, and any questions to social@aventuracjdr.com and we will be happy to have you speak with one of our team members. Hope to hear from you soon.

October 30, 2021

Everyone was great help and gave great service.Thank you Aventura! You guys are awesome. More

by adam.30580
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie: Service Jordan:Salesman Alex:Manager
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Oct 30, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 29, 2021

I got what I came for in a good amount of time and that’s what I like More

by trillion.alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
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Oct 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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