Aventura Chrysler Jeep Dodge Ram

Alberto Reyes was very professional, knowledgeable and courteous. He exemplifies customer service! We look forward to working with him again. courteous. He exemplifies customer service! We look forward to working with him again. More

The representatives were very helpful and courteous, even with the extreme number of people that were at the service department early in the morning, even before the workers arrived. Sebastian was very hel with the extreme number of people that were at the service department early in the morning, even before the workers arrived. Sebastian was very helpful in processing the paperwork to get my car serviced as quickly as possible. Always kind and polite. More

Ok customer service. Treated with respect and education. Excellent experience all around. Thanks for everything. Treated with respect and education. Excellent experience all around. Thanks for everything. More

La atención es muy buena y ya voy por mi tercera jeep estoy muy feliz estoy muy feliz More

Lack detail of interest of customer. Work well to sell the car but the attention for items involving after the sale are non responsive. Work well to sell the car but the attention for items involving after the sale are non responsive. More

Excellent experience all around . Kevin & entire staff were extremely helpful and made the whole experience very positive Kevin & entire staff were extremely helpful and made the whole experience very positive More

Dealership doesn't view the selling process from their customer's perspective. They just want to sell a car. They don't worry about whether they satisfied their customer or if the customer will return for customer's perspective. They just want to sell a car. They don't worry about whether they satisfied their customer or if the customer will return for a future purchase. My experience was inconvenient, frustrating and in the end not satisfying. I will not return and suggest other people chose a different dealership....you have many choices! More

Awesome customer service!!!! Huge shoutout to the manager for helping me out and going that extra step in helping me out with a warranty and also Edward for keeping me up to date as far as what was being don for helping me out and going that extra step in helping me out with a warranty and also Edward for keeping me up to date as far as what was being done to my car More

For a second time we bought our vehicle from this dealership only to be disappointed again. First, they are extremely nice until you buy from them and after you can’t get anyone to help you. Never r dealership only to be disappointed again. First, they are extremely nice until you buy from them and after you can’t get anyone to help you. Never return calls or emails and when you go in person no one can help you, always an excuse. After choosing the truck we wanted we went to finalize the contract the following day and to pick up the vehicle… they brought out a different truck, cheaper with less options from the one we wanted, hoping we wouldn’t realize the switch. When we did recognize that this was not the truck on our contact they said it was a mistake. Then we weren’t sure of the exact payoff so we paid a few hundred dollars more to the dealership and we were told that they will send the full amount to the bank..wrong again. They paid off the car down to the penny and kept the difference. We haven’t received our money for over 2 months despite all the promises from Miguel (sales) and Paul (finance) I don’t recommend this dealership to anyone unless you want to deal with bunch if issues after the purchase. More

- The advisor greeting was, You have to take your vehicle to the Chevrolet dealer . NO good morning or welcome. - Ask to check and fix the left rear tire. Was not done, the advisor wanted to sell me 4 t to the Chevrolet dealer . NO good morning or welcome. - Ask to check and fix the left rear tire. Was not done, the advisor wanted to sell me 4 tires. - I am wandering if the rest of the issues were resolved and properly done by the mechanic at Aventura Chrysler????? - Aventura Chrysler did charge me for tire rotation, which I doubt was done . - The service at this Car dealer ship is dreadful, !!!!! More