Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had appointment today, Saturday 9/10/21 at3pm. I see the Had appointment today, Saturday 9/10/21 at 3pm. I see the service rep. Initials E.S.. Tell him, “sir, i have a 3pm appointment”. He nonchalantly says Had appointment today, Saturday 9/10/21 at 3pm. I see the service rep. Initials E.S.. Tell him, “sir, i have a 3pm appointment”. He nonchalantly says “we can’t see you”, i say what do you mean you can’t see me? I have an appointment. Rep. Says, “well we had too many walk-ins”. I say, well that was the purpose of my appointment! Rep. Says “well she shouldn’t have scheduled you an appointment at 3pm”. There you have it. Just like that. After over a half hour drive with an appointment. Over half hour drive back home for nothing. Are you @!# kidding me!!!??? More
Great experience and tino was amazing I’ll be back for Great experience and tino was amazing I’ll be back for sure Also sending a couple referrals Appreciate the good service and assistance on my deal Great experience and tino was amazing I’ll be back for sure Also sending a couple referrals Appreciate the good service and assistance on my deal More
Although my initial issues were not taken care of, the manager made sure I left feeling like the most valuable client. I appreciated the professionalism. manager made sure I left feeling like the most valuable client. I appreciated the professionalism. More
Roberto Ortiz was very professional. He greeted me nicely and explained everything slowly and clearly. He also informed me of services that were due to my mileage. nicely and explained everything slowly and clearly. He also informed me of services that were due to my mileage. More
One of the best experiences at a car dealership I've ever experienced. The salesman was very nice and helpful. I was able to trade in my old Jeep for a new one all in one visit in just a couple hours. Very s experienced. The salesman was very nice and helpful. I was able to trade in my old Jeep for a new one all in one visit in just a couple hours. Very satisfied. More
Time-consuming service dirty environment, my car came with a knock on the side, the plan I bought with the purchase of my car is not good, I paid for everything again with a knock on the side, the plan I bought with the purchase of my car is not good, I paid for everything again More
Excelente servicio, buen trato hacia el cliente, rápido servicio a mi vehículo , Roberto respondió todas mis preguntas . Todo muy limpio y desin fectado servicio a mi vehículo , Roberto respondió todas mis preguntas . Todo muy limpio y desin fectado More
I called to make an appointment the day before and when I arrived the next day I waited 20 minutes and then I was informed that there would be a 3 and a half hour wait for a simple oil change!!! Nothing els arrived the next day I waited 20 minutes and then I was informed that there would be a 3 and a half hour wait for a simple oil change!!! Nothing else!! I then went to speak to the Sales Manager who spoke to Service and arranged for me to return the next day for the oil change. It took 1 and a half hours. More
This is probably the worst dealership service I have encountered in my 43 years of driving. The service department does not call you back when you leave a message, they don't answer the phones, the mome encountered in my 43 years of driving. The service department does not call you back when you leave a message, they don't answer the phones, the moment you drop of the car takes over 45 minutes, They say they ordered parts and don't, they do work on the car to realize that the work is not done correctly. This is so bad that I had actually moved to the other dealership in Hollywood. The service manager says he will. be on top of the car, but never follows up. The service advisors just smile and tell you what you want to hear so you leave, but when you try to follow up or find out about your car, they don't call you back. Stay away from this place. More