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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

4.3
2,240 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,240 reviews

February 16, 2022

Lack detail of interest of customer. Work well to sell the car but the attention for items involving after the sale are non responsive. More

by rmauri0377
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Pomares
Feb 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (rmauri0377). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review. Hope to hear back from you soon.

February 15, 2022

Excellent experience all around . Kevin & entire staff were extremely helpful and made the whole experience very positive More

by hrpearson71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chery, Celestino Caceres
Feb 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 13, 2022

Dealership doesn't view the selling process from their customer's perspective. They just want to sell a car. They don't worry about whether they satisfied their customer or if the customer will return for More

by bcdtof
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Stern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (bcdtof). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review. Hope to hear back from you soon.

February 10, 2022

Awesome customer service!!!! Huge shoutout to the manager for helping me out and going that extra step in helping me out with a warranty and also Edward for keeping me up to date as far as what was being don More

by biged305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Feb 10, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2022

For a second time we bought our vehicle from this dealership only to be disappointed again. First, they are extremely nice until you buy from them and after you can’t get anyone to help you. Never r More

by Houssam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Stern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Pichardo
Feb 10, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Houssam). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review. Hope to hear back from you soon.

February 09, 2022

- The advisor greeting was, You have to take your vehicle to the Chevrolet dealer . NO good morning or welcome. - Ask to check and fix the left rear tire. Was not done, the advisor wanted to sell me 4 t More

by alberto.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Ortiz
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for your contribution, Alberto. We have forwarded your information and feedback to our service leaders who will be looking into this matter further and contacting you directly to ensure that you are satisfied. Be well.

February 09, 2022

Really good service and the staff was fast. I'll be bringing my car here again next time. More

by glennrudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 09, 2022

The team seemingly did a good job fixing the issue with my vehicle. Will continue to come for servicing when needed. More

by CROWNSBLESSEDBYQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2022

Good service, fast turn around. Roberto took the Jeep in and within a few hours I got a call back that the Jeep was ready. More

by AARRIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Feb 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 09, 2022

It’s a good attention, Sebastian very good amability person, I found the solution in that place. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastián Services Dept.
Feb 10, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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