Aventura Chrysler Jeep Dodge Ram

Great service and the people are always super nice and friendly. Santiago is the best friendly. Santiago is the best More

Steve was great he helped us a lot and great service … thank you for everything !! thank you for everything !! More

I bought a brand new diesel truck, and after 1000 Miles, I brought it to the dealership because it was not running right, and they found that there was gasoline in the fuel tank. The dealership decided not I brought it to the dealership because it was not running right, and they found that there was gasoline in the fuel tank. The dealership decided not to back their vehicle they sold. They made me pay for the entire repair. More

I am really disappointed in the service I received. It took them 2 weeks to give me a diagnosis and another week to fix it so 3 weeks from the time I brought it in, which was a huge inconvenience. They It took them 2 weeks to give me a diagnosis and another week to fix it so 3 weeks from the time I brought it in, which was a huge inconvenience. They were very unresponsive, every time I called days in a row there was no one there to give me an update about my vehicle until I requested to speak to a manager. I expressed my concerns with the manager and her tells me that I am welcome to take my car elsewhere after its around been there for over a week. They ended up finally fixing my car and I learned that the services manager was out sick and they charged me a premium to do so. I will not be using this service ever again and I recommend that no one else does either. More

Awesome customer service, you can tell they care for their customers and the work they do ! their customers and the work they do ! More

Excellent service, their attention to customer is great, helpful and very professional, I'll be back always to them. helpful and very professional, I'll be back always to them. More

I very much appreciate everyone at this location. Robert always greats me as I come in and makes sure my car is taken care of. It always comes back cleaner than it went in. Excellent service. Thank y Robert always greats me as I come in and makes sure my car is taken care of. It always comes back cleaner than it went in. Excellent service. Thank you More

Steve Williams is a superstar in the service department, he is responsive and takes ownership of issues. he is responsive and takes ownership of issues. More

Robert is the best. Really professional and always there to answer my questions. Thanks Robert. Really professional and always there to answer my questions. Thanks Robert. More

This has to be the worst service dealership that I’ve been to. From the moment you speak with the service rep it shows that they do not care at all. I felt like a number. My service rep Sharon had a very been to. From the moment you speak with the service rep it shows that they do not care at all. I felt like a number. My service rep Sharon had a very cold attitude and was very short with her answers. It honestly made me feel that this would be the last time I ever purchase a dodge product. They lost my wheel nut but In addition to that I requested service on other areas of the vehicle and Sharon told me that I would have to drop off the car and wait two weeks to pick it up. That is unacceptable. So am I supposed to rent a car for two weeks and occur a bunch of fees while waiting for a diagnostic? That is terrible! Overall terrible experience in the group in north miami just really don’t care at all. What so ironic is that this is coming from a person who purchased the vehicle brand new from the exact location. A $60,000 car! Where is the loyalty to your clients? Coming from a luxury vehicle before the dodge Durango I honestly understand why most people stay away from these terrible dealership. I think management needs to do a better job with hiring services reps. Sharon was absolutely terrible! More