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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

Overview
Employees
Reviews
Vehicles
4.3
2,374 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,374 reviews

January 01, 2023

Incredibly efficient, friendly and professional. Steve Williams, the person in charge of service, was particularly helpful. He went out of his way to accommodate my vehicle concerns and time sensiti More

by melaniesiben
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
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Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 01, 2023

Good customer service very helpful and tried helping us the best way possible will deals and how to properly take care of a vehicle More

by RUSHDALEY37
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Manny Torres
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Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 31, 2022

Hopefully everything will be great and won’t have any more issues, awesome service thanks guys for the job done!! More

by LUCA100ITALY
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 5-star response and will be here for any needs you should have in the future.

December 31, 2022

Always excellent! Mr. Robert Ortiz looking for the best options always ! The mechanics are finding a solution for the problems always ! More

by volker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ortiz
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Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 30, 2022

Excelente servicio y atención. Totalmente recomendado. Me encantó la atención del manager de financiamiento Anthony Murua por la paciencia que tubo con mis papás a explicarles cada More

by El almendro
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Murua
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Dec 30, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again!

December 30, 2022

Thank you for the great service. I’m so happy with my car and the decision. Thank you Anthony Murua for being so clear and taking the time to explain everything. This experience chan More

by Andelva25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Murua
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Dec 30, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your loyalty and trust!

December 29, 2022

Corteous and fast service. Very efficient, quick turnaround. Service rep Eddie displayed great customer service. More

by chchrcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2022

After being told there is a $250 fee to look at my car, I was then told that the car had to much rust and they couldn’t do anything other then oil change. $311 oil change. Never again. More

by jz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliott Torres
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Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Our team did speak with you regarding this matter and you indicated that the car is from up north. You signed for the diagnostic time up front when our team got the car in and started the diagnostics. There was so much rust and corrosion on the vehicle that the only option is to have the parts replaced but you stated that it would be too expensive to replace all the parts and you just paid the diagnostic charge and the oil change. We hope that this helps further explain the situation for you.

December 27, 2022

It was very bad for me there profile my day waiting and I had to leave because they did not attend me. I will not go there again the customer service is terrible More

by MARGGICASTILLO
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Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Otro
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Dec 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 27, 2022

I had Shannon McDonald help me in the service department. She went beyond what I had expected. I will absolutely be back. She made my day! More

by SHAYNACUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
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Dec 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again, Alicia! Have a great day!

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