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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

Overview
Employees
Reviews
Vehicles
4.3
2,003 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,003 reviews

September 11, 2022

There was an electrical issue with my jeep. It was caused by an aftermarket hitch installation. Even when I conceded that I would have to pay for the repairs myself, the service manager refused More

by troyhoward1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Nino
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Sep 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Troy. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 10, 2022

I scheduled a specific service for my vehicle and when I arrived I was told that the service could not be done on a weekend day which was what I scheduled. I asked why their system allowed me to schedule it More

by Robp9500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager I believe name was William (Asian male)
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Sep 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

Terrible service, 3 hours for an oil change and not even clean the car. P More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
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Sep 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

My Service tech Shannon is awesome it’s always smooth when I bring my truck More

by Justtjonass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon from service
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Sep 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2022

With 2 dealers closer to me i still drive 50 min just because service dept and Ed my advisor are top notch. Feel like a VIP every single time. AMAZING More

by dinomramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed service dept
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September 09, 2022

Gran atención de Alejandro. Me convenció en la primera visita de comprar el carro e hicimos todos los papeles super rápido. Ha estado super atento, me ha llamado todo el tie More

by ezequielcarson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Barcia
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Sep 09, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 08, 2022

Shannon was extremely helpful and nice, she made the whole experience of taking my car to service hassle freed. More

by chaltelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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Sep 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 08, 2022

Great service as usual. Always kept up to speed on status and when vehicle would be ready. More

by igh70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Santiago
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September 08, 2022

Shanon was really nice and the service was fast. First time there and I will keep coming. Thanks More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon , David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
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Sep 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 08, 2022

Amazing experience with the service person but the dealer should work on time management for the customer. Thanks More

by Sharonm1982
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Morias, Luis Padraja, Elliott Torres
Report | Print
Sep 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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