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Autostar Subaru of Silverthorne

Silverthorne, CO

4.4
223 Reviews

171 W 9th St

Silverthorne, CO

80498

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223 Reviews of Autostar Subaru of Silverthorne

December 28, 2025

Came in for a cash deal. Literally took 4 hours from the time I agreed on a price to the time I walked into the finance Mgr’s office to deliver my check. Inexcusable. My time More

by harveyg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kocak, Nathan Cummings, Joe Kocak
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Harveyg0, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 28, 2025

Came in for a battery replacement on an 8 year old outback. With "diagnostics" labor, and new battery the bill came to over $900. I feel like I got ripped off. Probably will trade this car in befor More

by FLUTER419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

FLUTER419, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 26, 2025

It is insane to pay an exorbitant rate for a 10 point safety inspection Too expensive for service More

by jsdoyle
Recommend Dealer
No
Employees Worked With
Brad Rush, Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Jsdoyle, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 24, 2025

Very professional and polite. Calm and collected and easy to work with and attentive to our needs More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Cummings
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Jeff, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 22, 2025

Rob was great at explaining everything. Growing up with a Dad and brother mechanics I understand most things. He took the time to prioritize what service I needed and what could wait. More

by SHARONDALEOFVAIL
Recommend Dealer
Yes
Employees Worked With
Robert Saunders, Robert Saunders
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Sharon, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 21, 2025

Being charged $308 for a diagnostic to determine nothing was wrong with my car feels like extortion. I understand you’re running a business, but to instill fear in me that I’ll irreparably damage my vehicle More

by AVORKAPIC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Rush
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

AVORKAPIC10, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

December 21, 2025

They were great. Professional. And very willing to help us find our perfect vehicle. Alec went above and beyond to make everything work so smooth More

by paladino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec, Alec Thompson
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

paladino, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 20, 2025

Outstanding service! Friendly, professional, and incredibly helpful. My saleswoman made the entire process quick and easy. I would 100% buy from her again. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tearsa Sandoval
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

Jay, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 20, 2025

Everyone was very helpful and friendly! I love my new Subaru Outback, and I'm grateful for the service I received. More

by ISLANDDWELLER22
Recommend Dealer
Yes
Employees Worked With
Robert Saunders, Robert Saunders
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

ISLANDDWELLER22, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 19, 2025

Scott House did an excellent job showing me options and explaining differences in models. He's a great listener! It's my fourth Subaru; bought my first one 15 years ago. I recommend Scott to anyone looking More

by SCHLICHTINGC.CMS
Recommend Dealer
Yes
Employees Worked With
Adam Kocak, Scott House
Dec 29, 2025 -

Autostar Subaru of Silverthorne responded

SCHLICHTINGC.CMS, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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