Autos of Dallas

My husband and I purchased a 2005 BMW 645ci for $26,900 we also purchased an extended warranty $2,475 we put down $10,000. I was elated about our new purchase however 2 days later several senors started to we also purchased an extended warranty $2,475 we put down $10,000. I was elated about our new purchase however 2 days later several senors started to appear on the dash board. We took the car to BMW of Plano where it cost us $623.21 for the convertible senors to be replaced. Then a couple of weeks later the car started to shut off while idle. We took the car back to BMW the cost to repair the car this time was $2,939.10 the list of repairs range from, Battery Cables, Replacing parts of the head gasket, Hoses and Clamps, Oil Pan/ Pump, Suspension System. Not to mention BMW took my husband and I out to our “NEW” vehicle which was in there bay to show where parts were missing, and where they “Autos of Dallas” Silicone the oil pan cover to the car to prevent any leaks. All of this is prior to us paying our first car payment. I then called Mike to make him aware of the problems and to also let him know that none of the repairs were covered under the warranty we purchased. I asked If we could return the car he basically said it was our problem. I called and left several messages that went unanswered. I reported them to the BBB, Autos of Dallas never responded to the BBB compliant. Two months later the check engine light came on again. The repairs this time was $4,781.50 however the warranty company covered $2,000 of the repairs for the sway bar. We have replaced every rim and tire on the car. We just traded the car in we had $1,000 of positive equity. In 9 months we put over $20,000 into the car (including our down payment). Please, Please, Please do not buy a car from Autos of Dallas the prices are cheap but it’s like that old cliche “You get what you pay for”. More

Had the best experience purchasing my sons first car! The customer service I received was great. My sales guy I believe his name was Gus was very informative! Im a single mother so purchasing a car can be sc customer service I received was great. My sales guy I believe his name was Gus was very informative! Im a single mother so purchasing a car can be scary. He made me feel very confident about my purchase and my son is extremely happy! Thanks Autos of Dallas.. More