
Autos of Dallas
Plano, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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LOVE THEM! It was funny reading the "complaints"....people out of town, over the phone, purchasing a car with no tread on the tire and driving it. At the end of It was funny reading the "complaints"....people out of town, over the phone, purchasing a car with no tread on the tire and driving it. At the end of the day purchasing a used car from anywhere is tricky, if its not under COMPANY (ie Cadillac, VW, mercedes etc etc) warranty you take a bigger risk...that should be a given. You can buy a extended warranty on your own if you dont want the dealership one, which I recommend like shopping around for a car, you do this as well. If you dont get a car fax report (which they give you one) its your own fault I have purchased 2 cars from this company in 2 years. I did not have a issue with the other car, I just get bored of cars easily. They gave me a trade in, no one else even came close to (with the previous car as well). I like that I can speak to them, have 4 cars waiting for me when I get there to test drive, if I dont like them, I can walk away and set up more cars to drive and they let me do it in my own time. this last time, I drove 6 cars and 2 of them twice before deciding. over the course of about 3 days as I went in on my lunch break. I decided on the car I liked, and said I'll be back tomorrow at lunch to pick it up and we just did the rest over the phone and email and it was waiting for me the next day I really dont even see myself buying from another dealership again. They have a no hassle approach and I love it. I never do dealer financing...but its not personal, you just always get a better rate at the credit union, and they never pressure me to do dealership financing. Its easy, no hassle approach and I have LOVED my 2 cars from them and my 2 experiences with them. More
BUYER BEWARE!!! SHOP ELSEWHERE!!! Do not buy from this dealership!!! The owner/GM "Mike" is the most dishonest person I have ever met. They lied to me about the condition of my car a Do not buy from this dealership!!! The owner/GM "Mike" is the most dishonest person I have ever met. They lied to me about the condition of my car and once it was purchased I can't get anyone to take my calls or call me back with my concerns. The salesperson that sold me my car quit 1 week after I made my purchase. I contacted him asking why he sold me a car they knew had issues and he said that is why he quit. He said honesty and integrity were two things that were important to him but not to this dealership and that is why he quit. No need to go into detail about my issues, all I can say is read the reviews from this site and others and you will see the same negative responses from other customers. Mike is the definition of swindler!!! Do not trust this loser!!! More
Great Dealership and Service Bought a car out of state from these guys. They shipped it for free and were very responsive on communication. I would definitely deal with them again Bought a car out of state from these guys. They shipped it for free and were very responsive on communication. I would definitely deal with them again More
Dont do it they use (Auto check) instead (carfax) and the reason because insurance and cops wont report any accident to Autocheck. I have a carfax account for a they use (Auto check) instead (carfax) and the reason because insurance and cops wont report any accident to Autocheck. I have a carfax account for a year and I checked the VIN# of some of their cars , they say the car had no accident and will show you clean autocheck report, but when you check it with carfax is totally different. Don buy car from them GUYS !!!! they will ripe you off just to be sure BBB gives them F More
"WARNING, WARNING, WARNING"!!! DO NOT BUY ANYTHING FROM THIS DEALERSHIP!!! THEY LIE ABOUT THEIR VEHICLES AND DON'T STAND BEHIND THEM. We purchased a Mercedes Benz ML350 from out of state afte ANYTHING FROM THIS DEALERSHIP!!! THEY LIE ABOUT THEIR VEHICLES AND DON'T STAND BEHIND THEM. We purchased a Mercedes Benz ML350 from out of state after asking our Salesman Bryan Roth more than 20 questions about the condition of the vehicle. He lied and said the vehicle was in great condition so when it was delivered it was covered in damage. We were so angry we insisted on returning it or have them cover the damage which was around $2000.00. They did absolutely nothing so we are pursuing outside counsel to go after them! They don't deserve to be in business. More
BEWARE before you purchase here!!! We purchased a vehicle in October 2013; Range Rover and we started having one problem after the other within 3 days of purchase and it's still not fixed and we're i vehicle in October 2013; Range Rover and we started having one problem after the other within 3 days of purchase and it's still not fixed and we're in Dec 2013. If you are considering purchasing a vehicle at Autos of Dallas PLEASE take it to your own auto mechanic shop and have it inspected before you purchase the vehicle or DO NOT purchase here. Mike, the General Manager will tell you if something is wrong, he'll have it fixed. Mike and others will tell you about their auto mechanic shop; their preferred shop, Auto Pros. It's conveniently located around the corner from them. This is where ALL of the additional trouble began for us. The battery died on day two, they replaced it. Within the same timeframe we noticed an oil leak that as of date we are still experiencing. Mike's preferred auto mechanics, Auto Pros have failed to fix. Please note, we have taken our vehicle to Auto Pros 4 times to have the oil leak fixed. In addition, when we pick up our vehicle from Auto Pros our vehicle has been extremely dirty and oily by work that still has not fixed the problem. Mike will not and refuse to pay to have our vehicle fixed anywhere else, because he stands by this location Auto Pros. Then they Autos of Dallas and Auto Pros WILL NOT give you a loaner car while inconveniencing you. Please DO NOT be blindsided by the nice luxury cars. Unfortunately, the service IF something goes wrong WILL NOT be so upstanding. As a consumer, it is imperative that we share our experience, treatment and lack of professionalism we experienced with Autos of Dallas with you. We have spent a lot of time, money and energy with this situation and our vehicle is still leaking oil. We have not received any returned calls or copies of the paperwork on the so call repairs previously done on our vehicle from Oct 2013 to the end of Nov. 2013, as we have requested. If you want to be treated like a customer who is appreciated, with professionalism and care DO NOT purchase your vehicle here. They DO NOT stand by their word and they WILL NOT fix any problems with their vehicles. Auto Pros will put a band-aid on the problem, tell you it's fixed and have you running back and forth, to NEVER fix the problem and Mike will support them!!! Not good business at all... More
I gave Autos of Dallas the very highest rating because we got a great deal on a Lexus IS250C and our experience at the dealership. Our salesman, James Dion, was very knowledgable and worked with us to find got a great deal on a Lexus IS250C and our experience at the dealership. Our salesman, James Dion, was very knowledgable and worked with us to find the best car for me. He was very patient with me and I was able to test drive many different makes and models. He was very honest, showed us the Carfax and told us everything about the vehicle. The next day I took the car to the Lexus dealership just to get it checked out. I was very pleased to find out that the car was well taken care of (as a previous lease) and no major issues were reported. The same information that James provided us. I love my car and I would highly recommend James at Autos of Dallas. Thank you, Tricia P. Flower Mound, Texas More
Autos of Dallas informed me that they don't take offer of their cars. The prices listed on their website are over priced. Dealers must post cleary that they are a no haggle pricing on their vehicle, offer of their cars. The prices listed on their website are over priced. Dealers must post cleary that they are a no haggle pricing on their vehicle, this is state law. The vehicle representation are questionable. Stay away from these professional crooks. More
I bought a car here over the weekend and was beyond happy with their service! I found Autos of Dallas via cars.com and was a little hesitant since they're not your traditional dealership. I worked with Edwar with their service! I found Autos of Dallas via cars.com and was a little hesitant since they're not your traditional dealership. I worked with Edward who was great. We were not pressured into anything and I really appreciate the "no hassle" sales. Since they mostly deal with luxury cars (we bought a 2007 Jeep from there) we got the best deal for our BMW trade in. Edward and the team were very helpful and worked with us to get the best deal possible for financing as well. These guys were great and I would highly recommend them! It was an incredibly painless process! More