Autos of Dallas
Plano, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Very Nice Vehicles at Reasonable Prices This dealer has some very nice upscale vehicles, and most are stored in doors. I was pleased with the service I received from Micah and the person han This dealer has some very nice upscale vehicles, and most are stored in doors. I was pleased with the service I received from Micah and the person handling the business side. I did pay the asking price because I felt the vehicle was priced right already. Note that this is a used car dealership and the little extra perks that new car dealerships offer are not available here. I flew in from out of state to drive my vehicle home, and requested a shuttle from the airport to the dealership. None was available nor was the offer extended to pay the transportation charge. I also was only supplied a fourth of a tank of fuel (14.5 gallon tank) for my trip home. These are not big things but the type issues that prevent a five star. I would rate my salesman (Micah) above average. Of course car salesman generally offer good customer service since that is the profession's requirement. More
Pleased customer! The company honors their word! Any issues you have they will make it right! It is hard to find dealerships that do the right thing like these guys! Th The company honors their word! Any issues you have they will make it right! It is hard to find dealerships that do the right thing like these guys! Thank you to country boy! More
Patience is a virtue Micah Nease is the team for my "excellent " rating. He has been so patient with me over the last few months while I was trying to decide whether I sho Micah Nease is the team for my "excellent " rating. He has been so patient with me over the last few months while I was trying to decide whether I should buy or not. There was never any pressure. Once I made my decision Micah made everything effortless and so did Gary the finance guy. More
Smooth experience David was great to us throughout the process of purchasing our range rover. He was helpful and really created a relaxed experience. Appreciate the f David was great to us throughout the process of purchasing our range rover. He was helpful and really created a relaxed experience. Appreciate the fixed price approach and really just felt like the process was more of just a good, productive discussion around the vehicle vs. a battle over price. More
Runaround Waste Of Time!! Called at 10 am Saturday morning and sales guy said car would be ready to look at when I got there between 11-12. Traveled over an hour to get there t Called at 10 am Saturday morning and sales guy said car would be ready to look at when I got there between 11-12. Traveled over an hour to get there to have the sales hack say that car was getting oil change and it would be another 15 minutes. Waited patiently but 30 minutes later Sales hack tells me that it would be another 30 minutes because they couldn't find oil filter. Runaround starts! Offered me a water and told me to come back in 30 minutes. Ran around in Addison for 1.5 hours killing time and had to call them to see if car was ready! Are you kidding me! Who is the customer? Called manager and told him about experience thus far with no apology at all. Went back to drive the car almost 2 hours later. At this point, I knew I wasn't buying from them but wanted to drive the car so I could buy elsewhere. Funny thing, just gave me the keys without any drivers license or information and we just drove off. Returned to have no sales hack there following up! Gave keys to receptionist who really shouldn't be in a position of greeting anyone. At end of day, thanks for letting me test drive the car I will be buying elsewhere. Might want to consider training some of your people on customer service and less on dressing up in suits! Looks can be deceiving! More
Exactly how i want every car purchase to go I went to autos of dallas with my girlfriend to look at an audi tt she found online. Shortly after walking in micah Nease approached us and wasted no I went to autos of dallas with my girlfriend to look at an audi tt she found online. Shortly after walking in micah Nease approached us and wasted no time. We had been to other dealerships where it seemed they did not care wether they sold a car or not. Micah made our experience there pretty much perfect. Even though it was very busy that saturday afternoon, he kept us entertained and went over everything carefully and made sure we both understood everything. We bought the audi that night and he stayed after closing on monday night to wait for her to come pick the car up. We recieved excellent customer service from micah and for the first time in my life i actually enjoyed the experience, not just driving away. I will not hesitate to refer anyone to autos of dallas in the future More
Used Car Purchase This was the second time working with David. Even though I did not make purchase the first time around, he was upfront and honest. Really appreciated This was the second time working with David. Even though I did not make purchase the first time around, he was upfront and honest. Really appreciated that about him. When it came to make a purchase he certainly made it easy. Great guy to do business with. More
No pressure, friendly and honest staffs, competitive pricin. These guys are hard working people who do everything they can to find you the perfect car. No pressure, easy process, honest employees! We went there These guys are hard working people who do everything they can to find you the perfect car. No pressure, easy process, honest employees! We went there a Saturday afternoon and David along with three other employees stayed two hours after business hours to help us close the deal. The cars we looked at there are all in pristine condition. Prices are extremely competitive. We are so happy with our new purchase and I know where I'm going for my next car. David and Micah made my first used-car shopping experience so pleasant. Love our new Jaguar XKR More
Great Experience I purchased a Lexus GX460 from Autos of Dallas on January 9th. The purchase price was better than any I'd seen in 6 months of searching and the trade- I purchased a Lexus GX460 from Autos of Dallas on January 9th. The purchase price was better than any I'd seen in 6 months of searching and the trade-in allowance was higher than CarMax and competitive with other internet dealerships. After completing the deal over the phone earlier in the week, George met me at the door this morning and the whole process was quick and easy. I appreciated that they never tried to push extended warranties, in house financing or other any other add-on products. Thanks George! See you again in a few years. More
The best car buying experience This place has a lot of very nice cars at the lowest prices. Daniel Roth helped me to get the best interest rate and also the most for my trade in. Th This place has a lot of very nice cars at the lowest prices. Daniel Roth helped me to get the best interest rate and also the most for my trade in. This was one of the easiest car buying experience I've ever had. More