Autos of Dallas

Omay at Autos of Dallas was great Worked hard to get me set up. Great car. Once I made up my mind it is as the fastest I have ever been in and out of a dealership. I have spent more ti Worked hard to get me set up. Great car. Once I made up my mind it is as the fastest I have ever been in and out of a dealership. I have spent more time waiting in a line at Walmart More

Poor customer service, lost my DL license! I went in to test drive a vehicle during my lunch break and provided them with my driver's license when going for the test drive. I never got my driv I went in to test drive a vehicle during my lunch break and provided them with my driver's license when going for the test drive. I never got my driver's license back because they lost it. After searching everywhere without any luck I had to head back to work and left them my contact information. There wasn't any follow up after a few days, so I called the sales manager John about the situation and there was no apology. Instead all he repeatedly asks is if I was accusing them of stealing my driver's license! If this is how you treat a potential customer, I don't want to know how you'd treat someone after you've sold them a car. Based on other reviews I'm reading on here, I'm not surprised at the horrible service they provide! Save yourself the trouble and buy somewhere else! More

Alex was awesome Alex was an incredible help and very straightforward. It is rare to find a car salesman you can put so much trust in. I highly recommend him to anyo Alex was an incredible help and very straightforward. It is rare to find a car salesman you can put so much trust in. I highly recommend him to anyone looking to buy a car. Malcolm More

Excellent experience Bob gave us a great car buying experience. He was helpful and provided excellent service and follow-ups. This is our first purchase with them and wi Bob gave us a great car buying experience. He was helpful and provided excellent service and follow-ups. This is our first purchase with them and will definitely be back. Thanks Bob!! More

BUYER BEWARE - HORRIBLE CUSTOMER SERVICE HORRIBLE Customer Service, they would not return our calls. Visited this dealership in person to test drive some cars. The sales guy was arrogant an HORRIBLE Customer Service, they would not return our calls. Visited this dealership in person to test drive some cars. The sales guy was arrogant and rude. He requested a co-borrower for my application. Sent him all of our personal information for our application including SSN's the he requested and he would not return our call. We have good credit and got approved from another dealership. We even called and spoke to a Manager and he wouldn't return our calls. This place is TERRIBLE! DO NOT DO business with AUTOS of DALLAS! More

Great Experience Perfectly smooth car-buying process. Our sales guy Bryan Roth was awesome and quick with the process, but not pushy at all. Love my E350! Perfectly smooth car-buying process. Our sales guy Bryan Roth was awesome and quick with the process, but not pushy at all. Love my E350! More

Good selection of cars! Car buying made easy. Bob was my sales rep and the whole experience was seamless. No haggling or salesman tricks. The price is what it is. Would defin Car buying made easy. Bob was my sales rep and the whole experience was seamless. No haggling or salesman tricks. The price is what it is. Would definitely recommend!!!!! More

Nice Selection!! Good Prices!! Bryan Roth sold us a 2015 Mercedes and the experience was great from beginning to end. Quality service and highly recommendable!! Thanks to Gary in F Bryan Roth sold us a 2015 Mercedes and the experience was great from beginning to end. Quality service and highly recommendable!! Thanks to Gary in Finance also!! More

Unscrupulous Dealership Bought a Mercedes Benz from them back in February of this year. That was the first mistake. After looking at the lot for around 30 mins without anyone Bought a Mercedes Benz from them back in February of this year. That was the first mistake. After looking at the lot for around 30 mins without anyone ever asking if I needed assistance, I finally went to the front desk and asked for assistance. "Mo" was the car salesman that I was assigned. He was very unenthusiased to help me. I should have allowed that to be my first warning. I chose my vehicle, and the financing aspect went smoothly. After the financing stage, Mo was no where to be found. He did not have my vehicle re-washed for me since it was "just washed for a sale that fell through." I drove off in my new vehicle and realized that it only had 1/4 of a tank of gas and it had water spots all on the car. I also realized that I was only going to be receiving one key for the car. Fast forward. Within 300 miles of driving the vehicle, the "service B" Notice appeared on my dashboard l. After calling a Benz service department, I discovered that this service B would cost a total of $700 (which included a needed oil change.) After hearing this quote, I called Autos of Dallas and spoke to Mo regarding this. He stated that since the vehicle was not due for Service B (a standard service at 20,000 miles) (only 300 miles away from at time of purchase) that Autos of Dallas was not going to do the needed service. I asked to speak to the service manager at Autos of Dallas and Mo kept giving me the run around and every single time I called the service manager I would get his voice box. I left several voicemails and NEVER received a call back. Finally after realizing that Autos of Dallas conned me into buying a vehicle that needed service (and never disclosed this) that i was going to have to have to foot the bill and pay for the service. Fast forward, about one week: I get the service B completed at another service center, to find out that the brake pads are in terrible shape, and that the rooters on this 2 year old vehicle need to be replaced. So in conclusion, after $1000 out of pocket, I have formed the opinion that Autos of Dallas do NOT care for their customers and are unscrupulous and will sell you a vehicle without doing standard service prior to, and will intentionally not disclose this. BAD BUSINESS. BEWARE OF THIS COMPANY. They may be located in Plano, but they are no better than those small side of the road dealerships that will do and say anything to close a sale. More

The best Car buying experience I have had. Robert Moses sold my Husband and I a BMW 535I he made the experience stress free; His knowledge about BMW is priceless. I have recommended him to sev Robert Moses sold my Husband and I a BMW 535I he made the experience stress free; His knowledge about BMW is priceless. I have recommended him to several of our friends. More