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Autos of Dallas

Plano, TX

4.1
958 Reviews
Dallas, TX Pre Owned and Used Luxury Vehicles, Mercedes, BMW, Land Rover, Lexus, Infiniti, Cadillac and more.Call Now: 972-484-9200 for the best price.
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4472 W Plano Parkway

Plano, TX

75093

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Showing 958 reviews

August 17, 2017

Excellent customer service My partner and I visited Autos of Dallas in July for the first time. We had the pleasure of working with and purchasing two BMWs from Don Quiggle. T More

by Michael C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Quiggle
July 24, 2017

Terrible Worst customer service and management does not care about you or your concerns. I have reached out to management twice with no response to express my More

by Mlivermore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
July 24, 2017

Excellent experience I helping my daughter purchase her first car post-college, we worked with Bob Tauber. Bob was very helpful in helping us select the best car for our More

by ckoll01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber, David Mullins, Stephan Forrester
July 13, 2017

Horrible experience ! This is Shawn's wife Whitney posting. From my very first interaction with this dealership, it has been nothing but a disaster. The sales agent Bo More

by W Lane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Tauber
Jul 13, 2017 -

Autos of Dallas responded

Hello Whitney, First off, my apologies for your bad experience trying to purchase a vehicle with Autos of Dallas. You & I did speak on the phone early on so I'm aware of some of the difficulties you had here. With that said, I would like to add some comments to your statements to try and clear a few things up in hopes that you don't feel totally "left out to dry" so-to-speak! "He sold a car he said he would hold for me." We did promise to hold a car for you since your were coming from out of town but the hold was for a day or two. You had a change of plans and went out of town and were not going to be able to come for a week or longer. We can't hold vehicles for that long! "But pulled my credit from two separate financing companies even though he didn't even have the car available to sell" You authorized us to pull your credit when you asked if we could match the rate your credit union/finance company offered. The car was sold while you went out of town. "...he had other cars available for me to see that I requested that morning to view but the one I came to purchase was at the shop" This vehicle had an engine light come on the same day you were coming to see it so we took it to Mercedes to address it. We relayed to you the exact statements that were told to us by Mercedes. They wanted to ensure that the vehicle was repaired properly (under warranty) and had no issues before releasing it. This was out of our control. As for the car with "hail damage", this vehicle came to us with minor dings in the hood and was/is slated to have them taken out via PDR on Friday, 07/14 (it's a new arrival for us). Again my apologies for your experience here and I would be glad to address any additional concerns you may have. Kind Regards, David R Mullins Sales Manager

July 07, 2017

Omay at Autos of Dallas was great Worked hard to get me set up. Great car. Once I made up my mind it is as the fastest I have ever been in and out of a dealership. I have spent more ti More

by Tc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omay
June 27, 2017

Poor customer service, lost my DL license! I went in to test drive a vehicle during my lunch break and provided them with my driver's license when going for the test drive. I never got my driv More

by bruiselee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lamar, John the sales manager
June 11, 2017

Alex was awesome Alex was an incredible help and very straightforward. It is rare to find a car salesman you can put so much trust in. I highly recommend him to anyo More

by Malcolm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Benjamin
June 07, 2017

Excellent experience Bob gave us a great car buying experience. He was helpful and provided excellent service and follow-ups. This is our first purchase with them and wi More

by NikoBazan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
June 07, 2017

BUYER BEWARE - HORRIBLE CUSTOMER SERVICE HORRIBLE Customer Service, they would not return our calls. Visited this dealership in person to test drive some cars. The sales guy was arrogant an More

by davef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Mullins
June 04, 2017

Great Experience Perfectly smooth car-buying process. Our sales guy Bryan Roth was awesome and quick with the process, but not pushy at all. Love my E350! More

by Mrs Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Roth
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