Autos of Dallas

Typical dealership After searching online for an Audi Q7, we decide to drive to Plano from Cedar Hill to test drive the suv listed on Autos of Dallas website. Once we ar After searching online for an Audi Q7, we decide to drive to Plano from Cedar Hill to test drive the suv listed on Autos of Dallas website. Once we arrived at the dealership we walked the parking lot looking for the suv we saw online. We walked inside one building and were not greeted as we watched employees talk among themselves. After a few minutes we walked out and into the adjacent building. No one seemed eager to help or seemed interested in trying to make a sell. I asked the receptionist for assistance on an suv we saw online. She said she would get someone to assist me. I sat in waiting area several minutes as I watched what seem to be several salesman sitting inside their cubicles. A short time later, a salesman that looks like me appears from the back to assist us. I didn’t have a problem with this but it was so obvious and pretty typical. After all that, I asked the salesman about the suv listed on the website. He goes to the computer then tell me “that truck is not here, it will be here in about a week.” I Wasted the whole morning with this bait & switch dealership that obviously didn’t think i had money to spend. I suggest dressing up in a suit or tux if you want to be treated with respect here. More

Outstanding I'm a out of state buyer so i started online . I showed up no appointment and the Receptionists pointed me too Donald Quiggle . Donald and Auto of Dal I'm a out of state buyer so i started online . I showed up no appointment and the Receptionists pointed me too Donald Quiggle . Donald and Auto of Dallas is as advertised and everything else , Professional , knowledgeable and my best interests in mind , I bought BMW 6 series had the car shipped to my front door no charge as promised . I would highly recommend Donald and Auto of Dallas . Thank you for perfect buying Experience ! More

Poor customer service - dishonest business Don't leave unless everything is done and up to standard. If you take it back a week later they will do nothing but lie. Don't waste your time with Don't leave unless everything is done and up to standard. If you take it back a week later they will do nothing but lie. Don't waste your time with these folks. Buy a BMW from the BMW dealership. Their prices are competitive and you are not getting the service of a luxury car dealership from these folks. Try BMW and you will see the difference. I promise. Waste of time. Most reviews are probably from the sales team and not actual customers. More

Awful company with bad cars Awful customer service, vehicles aren't what they say they are and don't expect to find them cars on the website on the lot. For me I went looking at Awful customer service, vehicles aren't what they say they are and don't expect to find them cars on the website on the lot. For me I went looking at Yukons, none of the 8 on the website were there(was told they all sold Saturday), moving on we found one Yukon, great price but guess what you can't drive it, it's not here. Ok so working with these guys and find out it's at a body but not their bodyshop (some hole in the wall shop in dallas), I drive down to see this perfect Yukon as they describe it and well it was harder to find a piece of metal that wasn't damaged, then it was to find one that was, the inside smelled like something died ( and probably did), carpet destroyed. So I go back to the dealership and wanted to look at another Yukon, but asked if they could work on the price a little($1000 at most) and was told no we can't help you. I'd say stay away, the few hundred you think you save probably will end up costing you thousands down the road. More

Lots of cars with great prices Bob was helpful in giving me advice on the differences between BMW, Mercedes and Lexus which helped me decide which make and model to go with. It is Bob was helpful in giving me advice on the differences between BMW, Mercedes and Lexus which helped me decide which make and model to go with. It is not a full service dealership but he did provide me help in figuring out how to drop off my rental so I could drive the new car home. He was not pushy but rather was there to offer me different options as the price is as low as it will go as listed. More

Great Experience I couldn't be happier with my experience at Autos of Dallas. I've always dreaded buying a car as I don't like the haggling and everything that comes w I couldn't be happier with my experience at Autos of Dallas. I've always dreaded buying a car as I don't like the haggling and everything that comes with it. There was none of that here. I worked with Richard Ford and highly recommend you do so as well. Courteous and professional and on top of everything. Even when I had to come back to get my inspection a minor paint scratch repainted, I walked in, handed him my keys and he handled it all with the service department. Overall, just a great experience! More

Very bad experience since i walked in I had a very bad experience with this dealership since i walked in, felt like my business did not really matter and sales person did not give me the a I had a very bad experience with this dealership since i walked in, felt like my business did not really matter and sales person did not give me the attention and time i deserved. Felt like he was in no rush to show me cars I wanted to look at and definitely needs to get worked on the delivery of cars, it took him over 30 minutes to bring me just 1 car. I was a cash buyer and felt super rushed and like he was showing me only what he wanted, will never go here again, you lost a great customer. More

Outstanding Customer Satisfaction I purchased a Mercedes SLK-300 today at Autos of Dallas and my Dealer Robert Moses gave my wife and I the best quality service that could have been im I purchased a Mercedes SLK-300 today at Autos of Dallas and my Dealer Robert Moses gave my wife and I the best quality service that could have been imagined. Robert really took care of us from start to finish. Our first time shopping at Autos of Dallas and it won't be our last. A great place to shop. They really take care of you here. A must try and stop and see Robert if you're there. Thank you Robert Moses for all that you did for us. Rufus & Carolyn More

Great car buying experience I have purchased many vehicles of the years and this first time experience with salesman Bob Moses was as good as it gets. The Ford Explorer was in ti I have purchased many vehicles of the years and this first time experience with salesman Bob Moses was as good as it gets. The Ford Explorer was in tip top shape and Mr Moses made sure everything worked out in a professional manner. More

Good till sale is over Got paperwork by 11:30 and all they had to do was put 2 new tire on and some floor mats that were missing, didn’t get out of there till after 5 and ti Got paperwork by 11:30 and all they had to do was put 2 new tire on and some floor mats that were missing, didn’t get out of there till after 5 and tires never even got put on. I live 8hrs away and let them know I was needing out of there. It’s time to get tags and haven’t even sent title to revenue office yet, said they’d give me a new temp tag, which is illegal. Never again will I do business with More