Autos of Dallas

Exceptional sales man Bob was an exceptional salesman to deal with a little over a year ago when we purchased our Mercedes. I have very good friends that are used and new Bob was an exceptional salesman to deal with a little over a year ago when we purchased our Mercedes. I have very good friends that are used and new car sales. After our awesome experience with Bob last year I told my wife to give Bob a call to find a new car for her. Two weeks ago once again Bob proved to us that he was an individual that was very truthful and honest. That is very hard to find in the car industry. I would highly recommend your dealership and Bob to purchase a luxury used car from. I also worked with the finance department and they were exceptional in their professionalism also. For the first time in my life I would like to say thank you for the experience of buying a car. Brent Roark More

It was a great experience working Autos Of Dallas I was so thankful to Richard Ford in fulfilling my requirements in a very short period of time. Excellent price and timely communication. So happy w I was so thankful to Richard Ford in fulfilling my requirements in a very short period of time. Excellent price and timely communication. So happy with my purchase. The vehicle was exactly as described. More

Great Sale Service I did the whole process remotely with no stress and worries. The sales personal was very efficient and diligent in helping me pick the right car, advi I did the whole process remotely with no stress and worries. The sales personal was very efficient and diligent in helping me pick the right car, advicing me, completing the sale and shipping the car to me all from the comfort of my home. Special shout out to Justin dor being so helpful getting such great customer service. More

Out of a state vehicle purchase My first experience of purchasing a vehicle online was a great experience. The salesman Richard F. was awesome in helping me with my purchase and gav My first experience of purchasing a vehicle online was a great experience. The salesman Richard F. was awesome in helping me with my purchase and gave exceptional customer service!! More

Poor service, car was not as advertised The experience since purchase has been nothing short of disappointing and frustrating. The car was shipped from dealership to Austin. Known issues: The experience since purchase has been nothing short of disappointing and frustrating. The car was shipped from dealership to Austin. Known issues: - damage from shipping - puke on passenger side of car - car was not detailed as promised - navigation does not work as promised - mileage was not as advertised - windshield wiper coming apart - dealer plate expired prior to actual plates arriving Sales person no longer works for the dealership. The GM (Mike) has been no help what so ever. I spoke to him twice...he has not followed through on one commitment. My wife has left over 8 messages for Mike and he has yet to return her call. When Mike finally took my call he promptly told me they sell 600 cars a month and he would look into my issues. He told me the navigation was covered under the manufacturer warranty...wrong, we verified this with the local Land Rover dealer. He promised to send a $200 check so we could get the car detailed, never happened (this was also promised by the sales person). We had to remind them to process and send the actual plates, they finally did. Mike blamed the damage on the transportation company and failed to help rectify. To date the experience with Autos of Dallas has been frustrating / disappointing to say the least. I feel we have offered ample opportunity to step up and correct these deficiencies. As of 3.12.19 Mike continues to ignore our calls. More

Great buying experience Mitch was an excellent salesperson who was attentive, polite, and efficient. He was responsive and followed up very well. It was a great experience, Mitch was an excellent salesperson who was attentive, polite, and efficient. He was responsive and followed up very well. It was a great experience, and I would definitely buy from Mitch again. More

Excellent Customer Service Cristian Valdez has always been a top notch professional on what he does. This is the third vehicle our family bought from him. He has always made our Cristian Valdez has always been a top notch professional on what he does. This is the third vehicle our family bought from him. He has always made our car buying experience an easy one. On top of this Auto of Dallas has the best staff with an excellent superb customer service. With that said Cristian and Auto of Dallas has our business in the years to come. Keep up the excellent work and superb customer service. Thanks Allerick Contreras More

Excellent customer services My wife and I visited the dealership in February 2019 and Blake Ogden helped us buying our Cadillac. He is a knowledgeable and professional sale repre My wife and I visited the dealership in February 2019 and Blake Ogden helped us buying our Cadillac. He is a knowledgeable and professional sale representative. It did not take long for us to go thru the purchasing process including buying, trading our old car, and finance new car. More

Great Experience We were looking to acquire a 2015 Lexus RX 350, Reviewed the inventory until the right vehicles were available. Used the VINs to research the servic We were looking to acquire a 2015 Lexus RX 350, Reviewed the inventory until the right vehicles were available. Used the VINs to research the service histories. Sent a note to Robert Moses to schedule a test drive appointment. Robert was wonderful to work with. He went to bat to get a bit more on the trade-in, and pushed to get some minor body work and painting done before we purchased. We were in and out of the Finance office in 15 minutes. If you know what you want, and do your research upfront, it is a very easy and seamless car buying experience. More

Easy buying experience Came in and purchased a car from DJ Jacksis, the whole process was easy and quick. After shopping on line and found the Autos of Dallas prices was the Came in and purchased a car from DJ Jacksis, the whole process was easy and quick. After shopping on line and found the Autos of Dallas prices was the best. More