Autos of Dallas

Beware before you buy a car from this place. I visited the dealership found a car I like and wanted to buy however the service light was on and needed tires before you buy a car from this place. I visited the dealership found a car I like and wanted to buy however the service light was on and needed tires for the vehicle. Keep in mind this is a luxury dealership. As a cash buyer I asked if they could replace the tires and fix the car I don’t mind buying it. They purposed to replace 2 tires and but was told tires are on back order. I stated couldn’t they go with other tires. I said it seem like you don’t care and he said don’t put words in his mouth. The owner general manger Mike said what do you want I said I don’t have a car and because he was very rude I said forget keep the car. Then he told me to get out of the building and came out of his office and speaking very loud in front of staff and customers. Very very unprofessional. I’ll just write a bad review and said he’ll write a bad review on me. what luxury dealership charges a prep/ service fee $399 and vehicles have bald tires and engine troubles and etc. if you don’t want the hassle or rudeness I wouldn’t buy a car at autos of dallas period. reading all the reviews he is rude to African Americans. More

Great experience I work with Bob and I was very impressed with his clarity in answering all my question. He made the experience very good. Given that it was my first I work with Bob and I was very impressed with his clarity in answering all my question. He made the experience very good. Given that it was my first time buying a car, working with him eased all my concerns. More

Robert will work very hard for you! Robert helped me get the car that I wanted. Being from out town was tough, but after a couple trips to Plano, and a series of unfortunate events with Robert helped me get the car that I wanted. Being from out town was tough, but after a couple trips to Plano, and a series of unfortunate events with the car (unrelated with this dealership), he maintained full transparency, communication and support. I would buy another car from him in a second! More

best experience, quick and easy Great experience. Bob Tauber was our salesman and he was great, very helpful. I liked that the whole car buying experience was quick and easy. Great experience. Bob Tauber was our salesman and he was great, very helpful. I liked that the whole car buying experience was quick and easy. More

Great Experience! Richard Ford was really helpful and I was able to leave with a wonderful Audi Q3! I will definitely shop there again when I’m ready for a new car. Richard Ford was really helpful and I was able to leave with a wonderful Audi Q3! I will definitely shop there again when I’m ready for a new car. More

Repeat Customer This is the second vehicle I have purchased from Autos of Dallas. This time I worked with Cristian Valdez. Cristian was very professional, knowledge This is the second vehicle I have purchased from Autos of Dallas. This time I worked with Cristian Valdez. Cristian was very professional, knowledgeable, and made the experience enjoyable. More

Better than Imagined It was my first time buying a car through solely the internet, so needless to say that I was anxious/nervous about the whole experience. Thankfully Bo It was my first time buying a car through solely the internet, so needless to say that I was anxious/nervous about the whole experience. Thankfully Bob and the entire team were incredibly patient and quick to respond to all my inquiries. I wish I could explain it better, but 6 out of 5 star service. Thanks for everything Autos of Dallas. More

Won’t keep their word, don’t trust them! I promised to pay the asking price if they would agree to fix a couple items on the car. They promised to fix a few items, but I had to pay up front b I promised to pay the asking price if they would agree to fix a couple items on the car. They promised to fix a few items, but I had to pay up front before they would get started, so I did. A week went by, they fixed one item, but they were having a problem fixing the rims. They promised to fix all the rims of road rash. The first attempt they screwed the rims up even worst. The salesman (Abel and Omar) said they would replace the rims from another car, so I said ok. Then two days later, they said management wouldn’t approve the switch, even though they promised me that 2 days before. They gave me two options which was to get the rims fixed properly, they would pay $450 and I would have to pay $200 out of my own pocket or they would dip the rims and make them matte black for free. The first issue that I had was now they are trying to charge me $200 for something that they promised to fix when I payed the original asking price, who does that? So I said let’s do them matte black, which would look really nice. Little dis I know that they were going to spray paint them, really, spray paint them! When they finally called and said your car was ready, everything looked good at first glance. They fixed one of the window buttons, but used a screw driver to replace it, which tore the leather, which i didn’t notice till i got home. Then i noticed they did connect the window buttons correctly either, because the side mirrors weren’t working, and that was just the beginning. They didn’t replace the passenger window button like they promised, then i noticed the rims started flaking, because they spray painted them! I had to travel the next day for work, which i have been traveling all week now, so I haven’t had a chance to go see them, but i reaches out to the salesman, no response, then I reached out to the sales manager David Mullins on LinkedIn, which he responded and told me to email him at work with my issues and he would contact me. I reached out to him, told him everything that had happen and sent him photos, NO RESPONSE!!! Trust me people, read reviews on companies before you shop and don’t pay up front, honestly avoid at all cost, will help you sleep better at night knowing you dodged a bullet from these crooks!! More

Great Car Buying Experience We recently purchased a 2018 Cadillac CTS with 25,800 miles. I had searched a variety of comparable cars online in my buying area and decided to check We recently purchased a 2018 Cadillac CTS with 25,800 miles. I had searched a variety of comparable cars online in my buying area and decided to check out this one in person. We scheduled an appointment to see the car and being 2.5 hours away, I wanted a guarantee that the car would be there if I made the trip. Robert Moses responded quickly after my email contact stating interest in the car. I also received other replies pushing an appointment but stated that Robert was the first to respond and I wanted to ensure that I dealt with him. Being a used vehicle made me a little nervous as I have only purchased new for my last several vehicles. Obviously the car showed signs of being used with a few scratches on touchscreen and a noticeable stain on the headliner plus a small tear in the fabric coming down passenger side of windshield. Robert assured me stain could be removed and tear repaired as well as a few small nicks on outside could be painted. I thought long and hard and decided if those things were done, we could have a deal. They are a no haggle dealer from everything I had read upfront so I knew price was firm when I went in. Because of his willingness to fix all the little issues I pointed out, we agreed to the purchase. I had already arranged financing through my local credit union and while they didn't draft as my credit union preferred, he spoke with my loan officer and she promised to send a check with us when we returned at the end of the week to pick up the vehicle. Robert promised to get things done in the next 2-3 days, which he did. He even had material replaced on passenger side coming down from headliner because he did not like the look of the attempted repair. We paid him extra to have the windows tinted while doing other things and we were quite pleased with the look. Wow, huge improvement in overall look plus interior climate in hot Texas summers. They did everything promised in a timely manner and so far we are very happy with this purchase a month later. Robert Moses worked hard to make us satisfied buyers and he came through big time. Thanks Robert and Autos of Dallas for a pleasant car-buying experience. More

Disgusted These guys ripped me off with gap insurance the car showed up damaged and they gave me an insurance company that doesn't existed now I'm out of anothe These guys ripped me off with gap insurance the car showed up damaged and they gave me an insurance company that doesn't existed now I'm out of another $2000 paying lawyer to get them to do what I paid for even the manager jerking me around but the law will prevail More