Autos of Dallas
Plano, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Professional Richard was very supportive on getting my car appraised and showing me other alternatives. He also shared general knowledge that was helpful in my car Richard was very supportive on getting my car appraised and showing me other alternatives. He also shared general knowledge that was helpful in my car swap. Even if the deal did not take place in this dealership and with Richard this time I got a very good feeling. More
Great experience purchasing a car from AOD remotely My wife and I were very specific about the next car we wanted, but could find that specific used car in Atlanta. Reluctantly, we started looking outs My wife and I were very specific about the next car we wanted, but could find that specific used car in Atlanta. Reluctantly, we started looking outside Atlanta and happened to find the car we wanted at Autos of Dallas. Chad Craig did a great job of working with us online with video chats to make us feel comfortable with the car and the experience. The one thing I hate about the car buying purchase is sitting in the Finance Manager's office going through the paperwork. Being remote made this process much easier since I could review review and sign the paperwork at my leisure in my own house. Post purchase, the car ended up being delivered about five days later (counting the weekend days). We were nervous leading up to arrival because we purchased a car without sitting in and driving it. But, upon the car's arrival, everything turned out as expected, and we are very happy with our purchase! More
My Daughter went in and was helped by Justin Wang. My My Daughter went in and was helped by Justin Wang. My Daughters just left home to the Air Force and needed a car. I'm in California and was tge co- My Daughter went in and was helped by Justin Wang. My Daughters just left home to the Air Force and needed a car. I'm in California and was tge co-signer. First they rushed payment which we did our part and paid but suddenly we couldn't take the vehicle cause they had to work on the AC. A week later my daughter picks it up and the AC stops working the next day. Justin told us to take it to a honda dealer and Autos of Dallas would cover it. They did pay the bill of $175 for low refrigerant, but 3 days later it stopped again. The dealer said it was leaking from a refrigerant line. Justin gave the okay to get it done and autos of Dallas would reimburse us.It was $500 . We got it back just for it to stop working again 5 days later. The dealer said bring it back. This time they really thoroughly inspected it and told us that the problem is that the vehicle had been crashed and the condenser was damaged. The bottom of the vehicle was not even put together properly and was missing screws and other hardware. We paid to get it fixed again with Justin Wang reassuring us they would reimburse us. Before we took the car from Autos of Dallas they kept it to put a new compressor for the AC which means they were aware this vehicle had been crashed and had unreported damage. They still sold it to us and kept us in the dark about it being salvaged. To make matters worse they never reimbursed us any of the service fees after the first time. I sent multiple emails and called so many times. Justin Wang kept saying he wasn't in charge of that but yet he authorized It. I finally caught his manager on the phone and he said sorry for the inconvenience and he would make sure its sent today. We never gotten reimbursed . Do not trust this place. Do not accept any verbal agreement. Check the vehicle thoroughly with a professional. This place is a rip-off from the Salesman Justin Wang to his manager. Avoiding this place is probably the best thing to do. More
Richard was very professional and was very easy to work with. He was laid back and didn’t apply any pressure, and he was able to answer all my questions with transparency. He also went above and beyond on with. He was laid back and didn’t apply any pressure, and he was able to answer all my questions with transparency. He also went above and beyond on several occasions with having the vehicle ready, having paperwork prepared, and he was always timely. I was more than satisfied with my experience working with Richard. More
Bought my wife’s car from them two years ago and just recently bought my mother in-law a car from them as well. For me the reason is simple – They have no BS pricing. The first time I went to them, I was recently bought my mother in-law a car from them as well. For me the reason is simple – They have no BS pricing. The first time I went to them, I was prepared to go back and forth with the price but they didn’t budge simply because they had the lowest price on the GLK 350 model I was looking at (trust me….I did the research and they were offering me the best deal in the country according to cargurus). Long story short – They have true haggle –FREE prices. No pressure at all. They let you do solo test drives and If for some reason you cannot afford the car, there’s no bad blood and no pressure to get you in debt. Oh! Almost forgot – Their cars are always in great shape! Basically like new. And most of them are fully loaded. You’ll definitely enjoy your car years after buying one from them! I bought a GLK 350 and a Ford Ranger Lariat… Both look amazing! More
I am from Louisiana and found the vehicle that i wanted within two days thanks to Richard Ford and also Will Schmidt they helped get me the perfect deal. My experience was hassle free and i definitely reco within two days thanks to Richard Ford and also Will Schmidt they helped get me the perfect deal. My experience was hassle free and i definitely recommend this dealership to anyone. More
Great car buying experience, I prefer working with William After visiting many other dealerships I stopped in at Autos of Dallas and got paired up with the salesman William. He helped me select a very nice BMW After visiting many other dealerships I stopped in at Autos of Dallas and got paired up with the salesman William. He helped me select a very nice BMW 3 series. I was worried about owing too much on my lease vehicle I was looking to get out of, but they gave me a fair trade in value and was able to wrap up the deal nicely. What really helped was their best price upfront, I got a great deal on the BMW and enjoy it very much. Work with William Martin if you get a chance. More
AJ was great! Helpful and Fast- I sent the inquiry, within minutes AJ called me and answered my questions and sent the pictures of the car I requested! Before the day was over, I had I sent the inquiry, within minutes AJ called me and answered my questions and sent the pictures of the car I requested! Before the day was over, I had the contract and put down the down payment. This was on a Friday, so I sent the paperwork Saturday morning and Monday afternoon, my car was scheduled for free delivery (in TX).! I am very happy with the process and the vehicle, AND AJ's patience with all of my questions. More
This was the easiest purchase I have had. I have bought many cars but this was the quickest process I have been involved in. Great job Richard!! many cars but this was the quickest process I have been involved in. Great job Richard!! More