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Autos of Dallas

Plano, TX

Overview
Reviews
Vehicles
4.0
985 Reviews
Dallas, TX Pre Owned and Used Luxury Vehicles, Mercedes, BMW, Land Rover, Lexus, Infiniti, Cadillac and more.Call Now: 972-484-9200 for the best price.
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4472 W Plano Parkway

Plano, TX

75093

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Showing 985 reviews

May 01, 2021

Great experience buying a Mercedes from Bob at Autos of Dallas. They have a great selection and even better service! Will certainly be back next time! More

by Chris J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
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April 30, 2021

SIMPLY PUT, HORRIBLE, Ran credit 7 times WITHOUT MY PERMISSION!! I authorized ONE CHECK MY CREDIT ONCE!!! I offered to may cash the reply was, “we loose money that way” HUNG UP IN MY FACE. CHEC More

by Couturegalore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KEVIN S & ANTHONY
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May 04, 2021 -

Autos of Dallas responded

Dishonest review!!! Customer gave permission to run credit in order to purchase a vehicle. We ran her credit ONE TIME but was turned down by every bank until we were able to convince one bank to work with her but she didn't like the interest rate and offered to pay cash. After several nasty phone calls from the customer being belligerent, threatening and using extremely foul language, we informed her that we refused to do business with her at this point.

April 24, 2021

The overall experience was nice. Bob came to assist me on his off day. I was able to get in and out in no time. More

by Xclusiveprofit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
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April 23, 2021

An outstanding purchase experience with Graham Flinn, at Autos of Dallas. Quick. No hassle. Transparent. My BMW was in pristine condition, which Graham had ready for me when I arrived. More

by Natasha R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Flinn
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April 23, 2021

No hassle no fuss is a true statement here. Frankie Wells was very considerate and pleasant to work with my purchase. He went above and answered all of my questions. More

by Jennings4045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Wells
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April 22, 2021

My internet car shopping experience with Autos of Dallas has been amazing! Mr. Bob has been a pleasure to work with. He has kept me informed and motivated every step of the way! It’s safe to say I wil More

by mrkirklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber, Cristian Valdez
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April 19, 2021

I had been eyeing this Range Rover for about a month and on Saturday I did an online inquiry about and Bob Tauber reached out to me within an hour of the inquiry. Needless to say I made the purchase and the More

by DMcD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
Report | Print
April 13, 2021

Autos of Dallas are Crooks Scammers! avoid Will Schmidt and TL Ricks. they will lie and trick you into getting an extended warranty. if you cancel the warranty, they WILL NOT give you the refund back. More

by Turbovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Schmidt and TL Ricks
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Apr 13, 2021 -

Autos of Dallas responded

The customer was NOT scammed or defrauded in any way. We explained the aftermarket warranty in full detail with cost` and he signed for it. As for the refund, we told the customer it takes 6 to 8 weeks for the warranty refund to be applied to his deal and has since been taken care of.

Apr 13, 2021 -

Turbovic responded

More Lies from Autos of Dallas.... It has been almost a year since i canceled my warranty (6-5-2020), and there's still no sign of any refund issued by them. My question to Autos of Dallas is Show me proof with a date when the refund was sent? I have proof and i can show statements from day one that NO refund was ever sent to me. This is the time when Autos of dallas can show that they are not a fraud. We'll see....

April 12, 2021

Great experience with Autos of Dallas. Special Thanks to Bob for making this process smooth and painless. Effective communication all the way through. Awesome job! More

by ebbilc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
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April 09, 2021

We should have never trusted this dealership..we chose a car they had based off the sales guy telling us it was rated a 9.8 that was passed by 3 managers..we asked several time if there were any scratches o More

by CMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Allen
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Apr 13, 2021 -

Autos of Dallas responded

While this customer is correct in a few details, some info is missing and some is inaccurate. 1) The vehicle was shipped a little later than most but was due to some touch-up that needed to happen on the rear bumper. The customer was fully aware of this and was kept abreast of the progress. 2) The customer misstated that " the vehicle was rated at 9.8". We DO NOT and HAVE NEVER used a rating system and is ludacris to suggest any used car dealer would do so! As well, we took a walk-around video of the vehicle just prior to loading on the shipping truck and sent that video to the customer showing no damage, and it clearly shows no damage to the mirrors. In fact, the customer looked back at the video and confirmed to AoD that there was no damage prior to shipping. This must have happened during the shipping process and should have been claimed by the shipper. As well, the customer is dishonest in saying we "agreed that the mirror should have been fixed prior to shipping". If the damage would have been there, then the paint shop would have seen it and fixed it the same time he did the rear bumper. 3) When we found out that the vehicle had no spare tire, we told him that we had ordered one and is being shipped directly to his address and he was aware of this prior to writing his review. 4) There were NO dents in the vehicle prior to shipping and again, the video shows that. We have door dings removed as soon as we receive the vehicle.

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