Autos of Dallas
Plano, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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I saw a car online and requested to see it. Bob immediately reached out to me and I came in to see the vehicle. I was sick that day and I didn't really feel like being anywhere but under my covers, immediately reached out to me and I came in to see the vehicle. I was sick that day and I didn't really feel like being anywhere but under my covers, but Bob made everything happen so quickly and smoothly. This is my second car from here, so I know they are a great place with great inventory. I am thankful for Bob and Autos of Dallas for being patient with me and letting me pick up my gently used Mercedes a week before Christmas. Merry Christmas to me! More
Many things went wrong that could've easily been avoided: 1. They decided to keep the vehicle for 2 days after purchase to replace the tires. The salesperson verbally agreed to get the tires repl avoided: 1. They decided to keep the vehicle for 2 days after purchase to replace the tires. The salesperson verbally agreed to get the tires replaced. While test driving the vehicle, there was a low tire warning, about 11psi less than other tires, so obviously something was wrong with the tires. Get the car back, none of the tires were replaced because they "inspected" them and decided not to replace them. 24 hrs later, a tire needed to be fixed at Discount Tires. A week later, a 2nd tire needed to be fixed. There goes a couple of hours of my time. Amateur mistake on my part believing a salesperson, should've gotten it in writing. 2. They agreed to replace the cluster lens. They keep the vehicle for 2 days to order the part. They have me bring in the vehicle for a 2nd time, they ordered the wrong part. They try to have me bring the vehicle back a third time and tell me it'll take a couple of hours to replace. They just can't get it right. I ordered the part and replaced it myself in 15 mins. 3. Within 24 hrs of driving the vehicle back from the dealership, the vehicle won't start. I send them a video, they say they've never seen anything like that and to call Lexus and have them tow it. Thankfully, I had a battery charger at home and took care of it. Seems like the vehicle wasn't inspected at all or whoever was in charge of it, didn't really do a thorough job. How hard is it to inspect tires and a battery? Also, was lied to when told tires would be replaced. I wouldn't recommend this place. More
Great experience overall. Bob, our sales professional was fantastic. This was our daughters first car and he took his time, listened to what we wanted and then delivered great service! Would buy from h was fantastic. This was our daughters first car and he took his time, listened to what we wanted and then delivered great service! Would buy from him again. More
Autos of Dallas was a great experience. Bob was our salesman and I highly recommend you look him up. He is very upfront and no pressure sales. He understands customer service very well and is there to salesman and I highly recommend you look him up. He is very upfront and no pressure sales. He understands customer service very well and is there to help and guide you through the entire process. He was a large reason we chose to purchase our BMW 750i from Autos of Dallas. More
Love the experience I had with Bob T at Autos of Dallas! Great communication with Bob from phone, text and emails. I would rather have a root canal then go through the car buying process, Bob made it ab Great communication with Bob from phone, text and emails. I would rather have a root canal then go through the car buying process, Bob made it absolutely painless! He handled everything from start to finish, even the financing. Could not have been more pleased, love my new MB, and will tell everyone I know to visit Autos of Dallas and ask for Bob. More
Bob was great he took time and made sure to get me in the car I asked to see. He didn't try to sell me anything else. He made sure that everything was taken care of before I left. Bob followed up with a phon car I asked to see. He didn't try to sell me anything else. He made sure that everything was taken care of before I left. Bob followed up with a phone call and he still had the same energy. I bought an Alfa Romeo and I love it. More
I bought from Bob about 4 years ago and had a great experience then. Hes great at helping his clients make the right decision between vehicles. So easy to work with! Thanks again!! Mary Ann experience then. Hes great at helping his clients make the right decision between vehicles. So easy to work with! Thanks again!! Mary Ann More