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Autos of Dallas
Plano, TX
981 Reviews
Dallas, TX Pre Owned and Used Luxury Vehicles, Mercedes, BMW, Land Rover, Lexus, Infiniti, Cadillac and more.Call Now: 972-484-9200 for the best price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Showing 981 reviews
February 07, 2023
UPDATE 2/10/2023 Gus the service manager called and apologized for how long ;75+ days, my newly purchased MB CLA 250 has been in service without providing me updates. Bottom line he said the car is a l apologized for how long ;75+ days, my newly purchased MB CLA 250 has been in service without providing me updates. Bottom line he said the car is a lemon and despite selling me on the fact the car only needed a sensor, he said the car can not be fixed. Gus said he would talk with management to potentially return my money or produce another car of equal value to replace the car I had for 7 days. I asked Gus to have management call me with options anytime after 5pm on 2/10/23. No call yet. I'll post again to update shortly. I am hoping this is a reputable business and will fix this problem they caused by sell an unfit car. 2/7/2023 I purchased a car on Monday November 24th, 2022. Prior to purchasing the vehicle, I test drove it and told the sales person the transmision was hesitating. The sales person told me the car needed a new sensor and that when it arrived I would bring the car back in for service. The car broke down within a week (still under warrenty). I was first told the car needed a new transmision and then a new engine. Now more than two months have gone by and I have called the service department trying to receive an update. No call back, no update, no car. Thankfully, they gave me a loaner but no other communication. I have nothing bad to say abut this compant accept the service department is very unprofessional because they do not return phone calls. My car has been with the service department for 70-days. Please call me with an updated ETA. Thank you. More
by ridgemil
Employees Worked With
Gus, Mark Johnson, Graham
January 27, 2023
AVOID THIS DEALERSHIP AT ALL COSTS! !!! DEALER FROM xxxx. First the salesman promised 3 key features that he said were included when I purchased the vehicle that were not actually on !!! DEALER FROM xxxx. First the salesman promised 3 key features that he said were included when I purchased the vehicle that were not actually on the vehicle when it was delivered to my home in Austin. I was completely mislead, and they refused to do anything to make it right. The sunroof also doesn't function correctly which they did not disclose. Second, at the end of the buying process, dealer put in a surprise 1,500 dollar fee, not included on any of the advertised sales prices, disguised as something called a "luxury advantage package", which provided nothing of value and I was not allowed to opt out of it. Finally, the dealer has still not sent me the registration, permanent license plates OR the title to the car, despite me providing all the necessary paperwork over a month ago, and with my temp plates about to expire. It is astonishing that a deal could be this dishonest. I filed an official complaint with the TX DOT and they are currently investigating them. More
by wolf853
Employees Worked With
Jason, Rob
January 12, 2023
Bob was super courteous, knowledgeable and a complete professional. He made my car buying experience enjoyable and best of all quick! I can’t say enough good things about my experience with Bob and Autos professional. He made my car buying experience enjoyable and best of all quick! I can’t say enough good things about my experience with Bob and Autos of Dallas. I will be back! More
by Rick.a.ledesma
Employees Worked With
Bob
December 31, 2022
Confirmed availability of two vehicles, both through Cars.com and over the phone. The phone call was 20 minutes before arriving at the dealership, which is 5 hours from our home. We arrived, and Pita ou Cars.com and over the phone. The phone call was 20 minutes before arriving at the dealership, which is 5 hours from our home. We arrived, and Pita our salesperson whom we had just spoken with, had left for lunch. We were then informed that both vehicles were sold. Again, this news coming 20 minutes after availability was confirmed. This was an obvious case of bait and switch & and a total waste of an entire day. Highly unprofessional, totally unethical, and borderline criminal. Don't waste your time a this dealership!! More
by Tony B
Employees Worked With
Lupita Fernandez
December 16, 2022
Total professionalism is how i would describe my experience. Tim kept me informed through the whole process. I would recommend this dealership to anyone. oh, and ask for Tim. experience. Tim kept me informed through the whole process. I would recommend this dealership to anyone. oh, and ask for Tim. More
by pesoloforu
Employees Worked With
Tim Platt
November 04, 2022
Salesperson never got back to me. By the they did which was a week later, the car I was looking for was sold and the sales men Chris Valdez send it to me not knowing it was sold three By the they did which was a week later, the car I was looking for was sold and the sales men Chris Valdez send it to me not knowing it was sold three days before. More
by Espinosabernal64
Employees Worked With
Christian Valdez
September 20, 2022
Buying our vehicle from the beginning to the end has been amazing. Our salesman, Bob Tauber and the finance manager, Kevin Jones we’re awesome! Answered all of my questions and even kept a secret that my hus amazing. Our salesman, Bob Tauber and the finance manager, Kevin Jones we’re awesome! Answered all of my questions and even kept a secret that my husband surprised me with. The car was beautiful and all the help was top notch! First time ever to buy a vehicle online. Via FaceTime, pictures, and all my questions were answered. It was the easiest process ever! Thanks again! More
by Rhonda
Employees Worked With
Bob Tauber, and Kevin Jones.
September 02, 2022
Bob was my salesman at Autos of Dallas for my first time buying a car and he was wonderful! He was knowledgeable, efficient, and very respectful of me and my parents. Bob made the process so easy and comfo buying a car and he was wonderful! He was knowledgeable, efficient, and very respectful of me and my parents. Bob made the process so easy and comfortable. This dealership was great and every person I spoke with was very respectful. I highly recommend for your next time buying a vehicle. More
by Maggie Flynn
Employees Worked With
Bob, Kevin, Jake
August 30, 2022
Omg just don’t do it. Trae is awful literally the worst salesmen ever. His boss yelled at me that he was “a Christian man!!!” Therefore I should just trust and believe eve Trae is awful literally the worst salesmen ever. His boss yelled at me that he was “a Christian man!!!” Therefore I should just trust and believe everything he says to me about the key they lost that belongs to me. I hate this dealership they delivered to me a very dirty disgusting car inside and out. They force you to buy a bad package for $1500. It’s all garbage. Just go somewhere else. More
by aprosko
Employees Worked With
Trae Alex sales manager
