Automax Dodge Chrysler Jeep

Excellent service, great staff to work with. From the time I arrived was treated professionally and entire process was very smooth. Would recommend Automax to anyone that wants a great vehicle pu From the time I arrived was treated professionally and entire process was very smooth. Would recommend Automax to anyone that wants a great vehicle purchasing experience. More

Regular Oil change and service The dealership did good. Truck was in and out in a little over an hour for an oil change and tire rotation as well as various inspections recommended The dealership did good. Truck was in and out in a little over an hour for an oil change and tire rotation as well as various inspections recommended by the truck's service manual for this mileage cycle. Adam, my shop contact, does a very good job. The only complaint I have is for the company...I bought one of the oil change/tire rotation special packages--2 and 2. Tire rotations are only done every other oil change per manual guidelines. I had one tire rotation left on that special package, but when I went to check out, I was told that tire rotation has expired a month earlier--exactly a year from purchase. I have bought several of these type packages and have never been told there is a year expiration dated. I do oil changes based on mileage, not date. The only paperwork received was the receipt for payment and a copy of the standard Protection Application with the words "Coverage begins on the date you purchase the plan and the mileage on the odometer at time of purchase. Coverage will end based on the time or mileage interval purchased, whichever occurs first." Nothing given to me (or told to me) gave the interval purchased with the limitations of the purchase. I was not a happy customer concerning this office issue. More

Great experience Salesman was okay, not the best I have worked with. That being said love the dealership and service provided. Finance is usually quick and sales manag Salesman was okay, not the best I have worked with. That being said love the dealership and service provided. Finance is usually quick and sales manager will take care of you. More

Trustworthy This service dept. is very good with honesty /communication and trusting to have worries of timely matters addressed with getting your vehicle back to This service dept. is very good with honesty /communication and trusting to have worries of timely matters addressed with getting your vehicle back to you. Experiences with vehicles maintenance and troubleshooting any issues have always been spot-on and fair with any cost factors. The entire dealership seems to always recognize me and goes above and beyond with customer service that too many times seems to be neglected in service needs we importantly need. More

Great place I bought my car here years ago and have had it serviced here for years. Adam Keepper in Service Dept. is very helpful in keeping me up-to-date on any I bought my car here years ago and have had it serviced here for years. Adam Keepper in Service Dept. is very helpful in keeping me up-to-date on anything that needs to be done. My car is high mileage and runs great. More

Everyone was helpful and curtious!! No complaints at all. I have given a 5 star rating, because so far everything has been great! Buying experience and service department!! The car was not exactly what I thou I have given a 5 star rating, because so far everything has been great! Buying experience and service department!! The car was not exactly what I thought I was getting, but Ronnie made sure to get it just like I wanted! I've only had my suv serviced, but Adam was very helpful on packages offered and a lot of other information. Overall, great experience! Thanks More

Most horrible car buying experience They gave my husband and I the worst car buying experience imaginable. My husband was interested in a 06' Ford F350 they had on the lot. When we went They gave my husband and I the worst car buying experience imaginable. My husband was interested in a 06' Ford F350 they had on the lot. When we went to look at the truck the salesman new nothing about it, not the year, gas mileage, history, ect.. the truck was dirty and smelled. Despite all of this my husband really wanted the truck so we spoke about pricing. We new we would need a co-signer but when we went to sign the paper work they put my husband as the co-owner and put the co-signer as the borrow. So even though he is making the payments, driving it, paying for insurance the loan is in the co-signers name and my husband will not get any credit for the truck. While we were looking at it they had told us a linsenced mechanic had looked over the truck and that everything was fine, nothing was missing. 10 days after we had signed everything my husband almost got into an accident due to 2 bolts missing out of the steering column. When we contacted Auto max they advised us they would not fix the problem and they were not going to take the truck back. We are still arguing with me. I wouldn't recommend this Auto max to anyone. More

Customer Care is Important to Automax Dale Smicklas and Salesman, Ronnie Columbus care a great deal about their customers and their customer experience. They strive to make positive relat Dale Smicklas and Salesman, Ronnie Columbus care a great deal about their customers and their customer experience. They strive to make positive relationships with customers. More

Used Vehicle Purchase Dale, Providing positive feedback for Automax sales and service is the least we can do for you and your team, along with extending our sincesest tha Dale, Providing positive feedback for Automax sales and service is the least we can do for you and your team, along with extending our sincesest thanks. Our family has owned many vehicles through the years, and have always appreciated the reliability in owning a Jeep Grand Cherokee. We have used Automax as our preferred service provider to maintain our Jeeps in excellent and functional condition over the years. When it came time to replace our older Grand Cherokee, Automax sales and service provided our family with a calm, hassle free experience in purchasing a used Jeep Grand Cherokee that we’ve had our eye on. The service and sales staff answered all of our maintenance related and general questions. We look forward to continuing our relationship with Automax in the years to come. Thank you for the service and support! Joel More

Excellent service!!! I bought a 2018 Jeep Cherokee and the car salesman Steve was very helpful and he was not pushy at all. He was funny and polite, wanted to know what o I bought a 2018 Jeep Cherokee and the car salesman Steve was very helpful and he was not pushy at all. He was funny and polite, wanted to know what our needs and wants that we were looking in a car. I would most definitely love for Steve to help us bye our next car! And overall everyone working there are very nice and just want to help. Thank you! More