Automax Dodge Chrysler Jeep
Shawnee, OK
311 Reviews of Automax Dodge Chrysler Jeep
Salesman are in it for themselves only Have been a loyal customer, but on our last purchase, the salesman ran my credit thru 10 different finance companies at once. It destroyed my credit, Have been a loyal customer, but on our last purchase, the salesman ran my credit thru 10 different finance companies at once. It destroyed my credit, dropped me over 100 points, left 10 hard inquiries on my credit report. It will be another year or 2 before i get any credit back. And the car showed $2000 more than internet purchase price when we signed paperwork. Never Again with this dealer More
Great to work with on Jeep purchase I had a great experience purchasing a used car from AutoMax I came from out of town to buy a specific used Jeep. It was prepped and ready for me wh I had a great experience purchasing a used car from AutoMax I came from out of town to buy a specific used Jeep. It was prepped and ready for me when I arrived and there were no surprises. Matthew, Courtney and Dale were all super helpful and responsive to my questions. Finance was all arranged and we were on the road with the Jeep in no time. More
Very pleasant experience Ronnie Columbus was very easy to talk to. And he answered all our questions with a smile. And our prior experience with Adam Keepper in the service Ronnie Columbus was very easy to talk to. And he answered all our questions with a smile. And our prior experience with Adam Keepper in the service department is another reason we would not buy a vehicle any where else. More
Ronnie was wonderful. Ronnie answered all my questions with a smile. He was nice and polite every time I talked to him. I would recommend him to a friend. Ronnie answered all my questions with a smile. He was nice and polite every time I talked to him. I would recommend him to a friend. More
Good but price point not represented The process of getting the vehicle and closing on it was great... no hiccups. However, this vehicle price was north of 100k and the pre of the vehi The process of getting the vehicle and closing on it was great... no hiccups. However, this vehicle price was north of 100k and the pre of the vehicle was lacking greatly: - Windows were not cleaned from the plant - Car had been washed but not to the extent that it wasn't dirty and needed extra cleaning - Floor mats, typically are installed at the dealer and the factory mats are awesome however they were installed over pebbles and rock salt (it appeared to rock salt) on the driver's side which I expect was from the factory when they loaded the vehicle for delivery in the midst of a crazy snow storm. Nonetheless, this is unacceptable for a 100k+ vehicle. Jeep made the bridge to play in a tier that requires and demands better attention than this. Dealers must treat this car as it's pier market cars are treated. More
Excellent Service All I had done was an oil change, but did ask the service agent if a tire rotation was due. The did not do the tire rotation so evidently one was not All I had done was an oil change, but did ask the service agent if a tire rotation was due. The did not do the tire rotation so evidently one was not due. The oil change was done quickly and well. Everyone I dealt with was friendly. More
"Not Happy" First of all they wouldn't budge one dollar on the price of the pickup if that is the case then they should say all prices are firm no negotiating on First of all they wouldn't budge one dollar on the price of the pickup if that is the case then they should say all prices are firm no negotiating on our vehicles Second the pickup had no fuel in it at all had to practically coast into a gas station plus one day later the change oil light came on the truck it had 8,000 miles on it they should have changed the oil in it before we bought it.Will never buy another vehicle from this dealership! plus I asked about maybe putting running boards on for me because they would't budge on the price tag and the salesman told us no because those would cost $700 well guess what I came home an order some from amazon for $125!!! so don't tell me there cost was any where near $700 just an all around bad experience the only reason we still bought the truck was it was the only one around in Oklahoma that had the interior color we were wanting ............ More
I would not waste my time at any other dealership.Automax#1 We have dealt with Automax for 10 years and have NEVER been dissatisfied.They have bent over backwards for me and I would not go anywhere else!!! Many We have dealt with Automax for 10 years and have NEVER been dissatisfied.They have bent over backwards for me and I would not go anywhere else!!! Many thanks to Kenny,Garett,Steven,Dale, and last but not least DOC.... More
Great staff and service We had a catastrophic engine failure while away from home. The Adam in the Service Department quickly diagnosed the problem on our 2003 PT Cruiser wit We had a catastrophic engine failure while away from home. The Adam in the Service Department quickly diagnosed the problem on our 2003 PT Cruiser with over 144,000 miles on it. We decided the repair cost prohibitive and decided to shop for a replacement vehicle. We did not have to look far. Kacey was friendly, helpful, and not intrusive in the least. He and I quickly agreed on terms and we became the new owners of a 2017 Grand Caravan. More
No pressure Have bought 3 trucks and 2 Jeeps from Automax Dodge. No hard sell, no pressure. Ronnie is right on top of every detail and handled everything as a pro Have bought 3 trucks and 2 Jeeps from Automax Dodge. No hard sell, no pressure. Ronnie is right on top of every detail and handled everything as a professional. The finance guy Gareth, doing everything to make sure I got the best rate, with the paper work being completed quickly and correct. Always a great buying experience. More