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Automax Del City

Del City, OK

4.6
1,174 Reviews
We Are Your Del City, OK New and Certified Pre-owned Hyundai Dealership near Edmond, Oklahoma City, Midwest City, Moore.
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4401 Tinker Diagonal St.

Del City, OK

73115

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Showing 1,174 reviews

August 09, 2011

sales man could have been a little more knowelegdeable about the veh instead of being in such a hurry to sell it as for service since i just bought the car and had a warning light come on before it had 50 More

by tpflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charles charles bill raines, Bill Rains
Aug 11, 2011 -

Automax Del City responded

Mr. Flynn: Thank you for taking the time to write a review about your purchase experience at AutoMax Hyundai Del City with Charles Charles and Bill Rains. I am glad to hear that your overall experience was good. Charles is still new to Hyundai sales, but if you still have any questions about your new vehicle or need anything else, please don’t hesitate to let us know. At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We appreciate your business and your feedback! Michal Lusk Customer Service Manager

July 30, 2011

Ok, I know I am an idiot for trusting a used car dealership to be honest with me about a car I want to purchase so that fact that I got taken is my fault. At some point in life I would like to find More

by dcade22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Doe
Aug 13, 2011 -

Automax Del City responded

I apologize for your frustration with your purchase experience at AutoMax Hyundai Del City. Our goal is to meet your vehicle needs in such a way that you are satisfied with our service and will think of AutoMax first the next time that you are in the market for a vehicle. I am very sorry that we failed to provide that level of satisfaction during your recent purchase. We really do care about our customers, their satisfaction, and their opinions. I also want to thank you for your feedback. Your feedback will definitely help us identify areas where we have room for improvement. You mentioned a couple of things that we have looked into and addressed as per our private correspondence. Our normal procedure is to run all our used vehicles through service for a multi-point inspection and reconditioning as needed, but there are times when used vehicles do sell before we can get the inspections done. We have checked with service about what we did on your vehicle and we are looking at our inspection process on our used vehicles. Our detail department usually fuels vehicles for the sales staff, so your salesman probably had no idea that the door was broken. We have let our detail department know that they need to inform management when they see things like this. Again, I apologize that your vehicle did not live up to your expectations. We do value your business and your feedback. Sincerely, Michal Lusk Customer Service Manager

July 26, 2011

Reggie Uduezue and the Employee that wrote my contract both gave me excellent customer service. My experience there was wonderful, and done in a timely and professional manner. Alma J. Johnson More

by poetn74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reggie Uduezue and Contract Personnel
Jul 26, 2011 -

Automax Del City responded

Dear Poetn74, Thank you for taking the time to write a review of Automax Hyundai and Reggie. We appreciate your kind words. We strive to give excellent customer service and to help our customers find the vehicle that fulfills their needs. We hope to have you as a customer for life. Thank you, Carol Hedrick

July 16, 2011

I had recently purchased a larger, more expensive vehicle at AutoMax but due to budget cut I lost $20,000 in income. This made paying and maintaining the vehicle near impossible. So I went back to AutoMax a More

by kvsimpkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Clark, Cody Clark
Jul 19, 2011 -

Automax Del City responded

Dear kvsimpkins, Thank you for writing a review and sharing your experience with Automax Hyundai. At Automax we understand sometimes things can happen and we are glad we could make your situation better for you. We strive to fulfill our customers needs and keep you a customer for life. Thank you, Carol Hedrick

July 16, 2011

Lilian was our sales person and she was wonderful. It made buying a car a very pleasant experience. I will recommend AutoMax Hyundia & Lilian to everyone I know when they are interested in buying a vehic More

by Chellie376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Lilian O'Kouri
Jul 19, 2011 -

Automax Del City responded

Dear Chellie376, Thank you for taking the time to write a review for Automax Hyundai. I am glad your buying experience with Lilian was a pleasant one. Our sales staff works very hard to ensure that our customers are happy and to have you as a customer for life. Thank you, Carol Hedrick

July 14, 2011

I had expressed my interest online. Lilian's follow-up was immediate, friendly, and professional. She gave me a sense of confidence, that whatever it was that I wanted, she would try her best to accomoda More

by mcroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilian, Lilian O'Kouri
Jul 15, 2011 -

Automax Del City responded

Thank you for taking the time to give a review of Automax Hyundai. Automax Hyundai strives to provide our customers with excellent customer service. I am glad Lilian and Automax could assist you in finding the right automobile for you and making your experience a pleasurable one. We appreciate your business and hope to keep you as a customer for life. Thank you, Carol Hedrick

June 21, 2011

The best expriance i've ever had buying a new car! Lilian was very noladgable and helpfull as well as Mark.I will recomend Automax to my friends and for my next Car. Thank you! More

by getnewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilian & Mark, Lilian O'Kouri
Jun 21, 2011 -

Automax Del City responded

Dear getnewcar, We appreciate you taking the time to write a review for Automax Del City and of Lilian and Mark. Our goal at Automax Del City is to make sure we fulfill our customers needs and to keep you as a customer for life. Thank you, Carol Hedrick Customer Service Manager

June 14, 2011

I have been buying cars from almost every dealer in oklahoma city and automax in del city oklahoma is buy far the best one. they are a very friendly bunch of people and know what they are doing. Ga More

by garydial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : lilian & reggie, Lilian O'Kouri
Jun 14, 2011 -

Automax Del City responded

Dear Mr. Dial, Thank you for your great review of Automax Del City. We appreciate you taking the time to write a review. Our goal is to meet your needs and make you a happy customer for life. Automax appreciates your business and hopes to serve you in the future. Thank you again, Carol Hedrick Customer Service Manager

June 06, 2011

Great service and friendliness. Lilian made it pretty easy. Bill Rains in the finance department was wonderful, and fast! More pleasant experience than normal. More

by wifeof007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilian O'Kouri, Lilian O'Kouri, Bill Rains
Jun 08, 2011 -

Automax Del City responded

Thank you for your great review of Automax Hyundia Del City. We appreciate you taking the time to give us a review. I am glad your experience with Lilian and Bill were very pleasant for you. Our sales and finance department strive to make the experience enjoyable for our customers. Please let us know if there is anything we can do for you.

June 02, 2011

Had an easy time picking out a vehicle and getting the financing we wanted. Our salesperson was nice and informative and helped us in picking out the right vehicle. Hyundai offers great incentives and war More

by jweaver01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cody, Cody Clark
Jun 08, 2011 -

Automax Del City responded

We appreciate your great review of AutoMax Hyundai Del City. It's our pleasure to serve you and meet your vehicle needs. We appreciate your business! Please contact us with any of your service needs.

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