Autohaus on Edens - Service Center

Excellent dealership. Very service oriented. I would recommend them to anyone interested in excellent service. Very service oriented. I would recommend them to anyone interested in excellent service. More

The service department is excellent, My service manager, Ed explained everything to me that was to b done arranged a loaner, which I appreciate the dealership doing & the car was spotless upon giving it bac Ed explained everything to me that was to b done arranged a loaner, which I appreciate the dealership doing & the car was spotless upon giving it back to me when it was done More

They were able to get my car in for service within a day of calling them (with a loaner), identified the problem quickly and everything was repaired satisfactorily under warranty. Overall, great experience of calling them (with a loaner), identified the problem quickly and everything was repaired satisfactorily under warranty. Overall, great experience and fantastic customer service More

Very friendly and efficient and very helpfu. l .great employees . I will refer my friend here. l .great employees . I will refer my friend here. More

Great service, timely communication regarding what was done and what needed repairs. Was quick to provide a loaner the same day! Only would like more coupons for different services like that other dealers done and what needed repairs. Was quick to provide a loaner the same day! Only would like more coupons for different services like that other dealerships… thank you! More

Ryan is always amazing to work with and would recommend anyone who stops by to have him as your service advisor. The service center isn't staffed appropriately (especially if you own a EV). Most recently anyone who stops by to have him as your service advisor. The service center isn't staffed appropriately (especially if you own a EV). Most recently my vehicle was stuck in their service center for 4 days and wasn't looked at until day 5. Not to mention the most recent repairs wasn't done up to specification (the panel under the hood by the tire wasn't even secured properly and popped out). In addition, my car was scratched and the screw to secure the hood latch is missing after the repair. Just not a lot of finesse or attention to details on repairs. Seem very rushed and lack of care of the vehicle itself. To note, I had the foreman tell me that the panel popping out may be normal. This is extremely concerning as it is apparent that the foreman are not properly trained and potentially brush off issues. More

Great service as usual. Excellent communications and explanation of recommended services with no pressure. Great loaner Excellent communications and explanation of recommended services with no pressure. Great loaner More

Every time we visit the service department, according to the technician, it requires an extensive amount of service. Other dealers do not agree with this. The last time we had to tow it in, because it woul the technician, it requires an extensive amount of service. Other dealers do not agree with this. The last time we had to tow it in, because it would not start. The service tech told us it needed new spark plugs and a computer software upgrade. We paid over $1,000 for this work. I came to pick up the car, and it would not start despite the $1,000 repair. We had another dealer fix the oxygen sensors and air flow control. That did it, HOWEVER, despite their 'tune-up' the car still runs rough. We are trying to have the service manager address this, but to date, we have not had him call us so we can discuss this car. More

Really great service! Loaner cars are really nice! Ken Dunaway and Eddie Garcia provide great friendly service! Loaner cars are really nice! Ken Dunaway and Eddie Garcia provide great friendly service! More

Great people. Great dealership. Always helpful and available Easy to book my service and timely work Great dealership. Always helpful and available Easy to book my service and timely work More