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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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July 25, 2023

Service advisors Tom Lood and Cindi Link and Nick Maniatis in the Sales department are both important assets to Autohaus. I used to buy and service my cars with a different dealership but changed and More

by LITIGATORSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
July 21, 2023

World class operations, fueled by their people with the right attentive mindset to support every concern I had and addressed it professionally. More

by georgelhendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
July 21, 2023

Brought my SL 500 in for a suspension issue that has been lingering for over a yer band I believe t5hat with the assistance of the Service manager and service rep Ryan , they may finally resolved my issue More

by WEB744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Great service all around, professional mechanics, happy to take my car for service there. Much better than any dealer in the area by far. More

by Z.ATAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
July 20, 2023

I like Tom Lood very much but as usual repair price are too high for that reason after 3 Mercedes I doubt I would buy another More

by bigalm711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
July 19, 2023

you can always count on employees that work there to come thru for the customer! More

by DMARCUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Heather Dockins
July 19, 2023

They treat me like a special customer every time I come in for service or call More

by MARKP90348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Tom Load and the entire service team is top notch. Tom makes servicing my auto simple with great customer service More

by LAUBE.KENNETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Was very upset with the price for a schedule B service. Was quoted 550.00 and was then charged $41.00 for disposal of fluids. This cost more than purchasing new fluids. Vehicle has fewer than 10,000 miles More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
July 18, 2023

Was very upset with the price for a schedule B service. Was quoted 550.00 and was then charged $41.00 for disposal of fluids. This cost more than purchasing new fluids. Vehicle has fewer than 10,000 miles More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
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