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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews

2,383 Reviews of Autohaus on Edens - Service Center

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August 07, 2023

Heather was very friendly and attentive. Overall great experience and very helpful staff. Better experience than the competitors in the northwest suburbs. More

by GINA.JORDANOV1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
August 07, 2023

I've been to Autohaus twice for service. One was for a factory recall and the other was for my B service. Both my experiences at the dealer were good experiences. They are great to deal with More

by MACNET427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
August 07, 2023

Heather was very responsive - keeping me informed step by step during the repair. I loved my EQE loaner car - had it for four days during the repairs. More

by JOHN@SCHLADWEILER.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
August 03, 2023

Have been dealing with this dealer since 2020 and they’ve been phenomenal. Staff is professional and knowledgeable, always have a loaner for me when I bring my car in for maintenance. I always receive time More

by MAZIN HABIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Galvin
August 03, 2023

Great service dept. Always professional and knowledgeable. Eddie kept me informed during service and explained what needed to be done. More

by MARTHAZGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

They change filter but broke my passenger chair, but they ask me pay myself to fix!!! More

by CHIUCHITCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Dunaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
August 02, 2023

Trouble free experience. Loaner was ready and service was timely. Everyone was polite and professional More

by RONFEINSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I always have best experience with Autohaus. Ryan Mulhern has always been professional and explains everything in details and is very responsive. More

by JDRIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I always have best experience with Autohaus. Ryan Mulhern has always been professional and explains everything in details and is very responsive. More

by JDRIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Kevin made buying a car super easy, I enjoyed working with him, nice and respectful guy More

by AMRASABOVIC22
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Abraham
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