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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews

2,383 Reviews of Autohaus on Edens - Service Center

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September 29, 2023

Everything about the service department and dealership is always ‘first class’. The service techs have always gone out of their way to be helpful. I recommend the dealership to my friends. More

by kriens4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

This was my first time at Autohaus on Eden for service. To schedule the appointment was very easy and quick. The advisor Ryan was very nice, professional and explained very well what was going on. He had t More

by RMARIN10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

The service center is a fast-paced environment, and everyone I worked with tried to make the experience pleasant. My only suggestion is to schedule less service appointments each day. More

by AUDREYBERISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

It is always a pleasure to work with Ryan. He is professional, efficient and gets the job done with a smile. More

by CSPAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

I was very satisfied with everyone in the service department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. More

by VISIONSOFNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
September 21, 2023

TOM is always the total professional. He tells you what you need and takes care of it. I always feel good when the work is done. I know it is done right! More

by NONNY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Heather always does a great job of explaining services needed and communicating any options I have. More

by PIRO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
September 21, 2023

Salespeople and service department are friendly and courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." More

by HMKDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Tom my advisor makes things easy I appreciate a loaner friendly staff Easy to get in touch More

by cndymerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

My service advisor Tom Lood is the best! ! Tom has personally cared for my 2015 S-Class for years. Everyone at Autohaus is terrific, great experience. More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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