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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews

2,383 Reviews of Autohaus on Edens - Service Center

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October 18, 2023

We have a few cars that are serviced and expedited quickly. Eddie Garcia is exceptional on keeping us informed and successfully serviced. More

by EDANTE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Great customer care! I recommend these guys to all my fiends and family. Thank you once again! More

by J.MAJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Regulski
October 11, 2023

Heather has been incredibly helpful with our new GLC. Our brand new car spent several weeks in for service and Heather was a pleasure to work with. She was very communicative and kind. Manny was also More

by JAYGLAUBINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins, Emmanuel Soto
Dec 06, 2023 -

Autohaus on Edens responded

We are grateful for your kind words and delighted to hear about your positive experiences with Heather and Manny at Autohaus. It's wonderful to know that Heather was able to assist you effectively and communicate kindly while your GLC was in for service. Her dedication to customer care is a vital part of our team's success. We're also pleased to hear that Manny provided you with attentive service during your purchase and when your new car required attention. His commitment as a salesperson to ensuring customer satisfaction is greatly appreciated. Your experience, even during challenging times like a service need, is important to us. We are thrilled that you found Autohaus great to do business with, and we are committed to maintaining this standard of excellence in all your future interactions with us. Thank you for choosing Autohaus, and we look forward to continuing to serve you. Warm regards, The Management Team at Autohaus

October 11, 2023

Ryan lis great! Responds quickly and gives me the truth about my car. Thank you. More

by ASHLEYANDJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
October 05, 2023

I’ve bought or leased 3 Mercedes over the last 13 years with Autohaus and had all 3 vehicles serviced there. My service advisor has been Eddie Garcia from the start. Eddie has been the best. Responsive, pr More

by CGETTLEMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Got new tires and I’m very satisfied with quality and of course the good price I got by applying some kind of “coupon” generously offered by Tom Lood- a service adviser whom I trust my GLE and would addres More

by bicilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

When all is said and done. .. everything that was said (pre-discussed) was done (performed excellently)! In other words, all the service points were discussed when I called to m More

by pianoman88usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Everything is very well done they did a good job thank you for your service More

by RAVASANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
October 02, 2023

Cindy is the best! When I drive into service she greets me with smile! Very knowledgeable and professional! Thank you, Natalie Kaushansky. More

by NatalieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Ryan and HI’s assistants always get me in and out. He answers any case related questions I may have. All in all, he’s my man. He’s a keeper! Thx Ryan More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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