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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews

2,383 Reviews of Autohaus on Edens - Service Center

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November 10, 2023

It is very clean efficient and a pleasant atmosphere. We are always satisfied at Autohaus More

by ROSEYLBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

They were professional, responsive and accommodating. The purchasing experience was good and pleasing. No complaints. More

by KALOO2000
Recommend Dealer
Yes
Employees Worked With
Damien Galvin, Emal Noor, Brandon Martinez
Dec 06, 2023 -

Autohaus on Edens responded

Thank you for taking the time to acknowledge your positive experience with our managers, Emal Noor and Damien Galvin, your salesperson, Brandon Martinez. We are thrilled to hear that their combined efforts in professionalism, responsiveness, and accommodation made your purchasing experience both good and pleasing. We greatly appreciate your feedback and are here for any further assistance you may need. We look forward to the opportunity to serve you again in the future. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 04, 2023

Eddie Garcia is why I come to Autohaus for service. One of the few advisors that does not talk down to women. Always direct and respectful. More

by MumMum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Eddie is my Service writer what a nice guy and pleasure to work with, very knowledgeable and helpful on all four of my cars More

by FRANKISMAIL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

2 items were taken from my car. Reported it and no response from dealer. Shocked. More

by GW_HARRIS_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Eddie was very helpful in getting service updated and recommending alternative paths for dealing with, for example, tail pipe and muffler issues on the 11 year old vehicle. More

by CAENGINEERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Tom Lood has been our service rep for our 2011 Mercedes and has always done a wonderful job taking care of our car and keeping us informed of the service necessary. Thank you, Tom More

by bmoore446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

John was very pleasant to work with. Very knowledgeable and efficient as well as really clear and concise communication More

by schamsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
October 31, 2023

Eddie Garcia is the best! Honest and accommodating. Completely trust his opinion of necessary service More

by AJAMES1083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

I was told the charge was $531. 00 plus tax, then extra charges were added which made the amount a lot more than I anticipated. No happy. More

by ciaotuti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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