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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews
Call Service Center (847) 272-7900

2,383 Reviews of Autohaus on Edens - Service Center

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November 22, 2023

Autohaus has a fantastic service department. Very pleased with their work. Tom Lood is a great service advisor. More

by GREG1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2023

Excellent service, Ryan and Ken are outstanding. The sales manager Nick is also very good to deal with. More

by JGREGORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos
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Dec 06, 2023 -

Autohaus on Edens responded

We are thrilled to receive your review highlighting the excellent service provided by Ryan, Ken, and our sales director, Nick. It is heartening to know that their efforts have made such a positive impact on your experience with Autohaus On Edens Mercedes Benz. We sincerely appreciate your kind words and look forward to continuing to provide you with exceptional service in all your future interactions with us. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 20, 2023

Professional service in a great environment. Scheduling is was, the follow up is good and the people are great More

by DBOTSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2023

Efficient, courteous, and complete. Was able to use the loaner service as well. All around a great experience More

by DR.ADAM.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2023

The service department and then people who work there are outstanding. Everything is do so professionally and correctly. I highly recommend have your Mercedes Benz service at Autohaus on Edens. More

by EMSIEGEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2023

Service was excellent. I wait for my car and the time of waiting was as it expected. Eddie explains the service that was done and also all future services. More

by GILDA5730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2023

Friendly service, answer my questions to satisfaction. Appreciate that i can always get a loaner. More

by HEATHERRAEWILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2023

My service was quick and prompt. Heather helped to make the process as smooth as possible! More

by DROYEWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
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November 15, 2023

This is my 3rd car with Auto Hais. Nick G has always taken great care of me and made the leasing process seamless. Max helped as well and was very helpful with answronga questions I ha More

by LZ1984
Recommend Dealer
Yes
Employees Worked With
Max , Nick Gioulos
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Dec 06, 2023 -

Autohaus on Edens responded

We are truly grateful for your continued loyalty and trust in Autohaus On Edens Mercedes Benz, especially for choosing us for your third car purchase. Hearing that Nick G and Max have consistently provided you with great care, making your leasing process seamless, and assisting you thoroughly with your new car, is immensely rewarding for us. Our team is dedicated to ensuring a smooth and supportive experience for all our customers, and your acknowledgment of their efforts is greatly appreciated. We thank you for your kind words and are always here to assist with any further questions or needs. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 15, 2023

Easy to schedule service, loaner car was available, didn’t have to wait 2-3 weeks for an appointment. More

by joeldsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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