2,383 Reviews of Autohaus on Edens - Service Center
Derek did a great job. We had an issue after sale that Derek corrected for us. We are very happy. We had an issue after sale that Derek corrected for us. We are very happy. More
Great service from Tom. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days. More
Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come Saturday to trade the loaner. Saturday, he said they still hadn't looked at the car. It would have been better if I at least had been told upon dropping the car off it might not get looked at for days, or if after having the car, they had called me. The issue with the car is the windshield (or something on the roof line) whistles when going over 70 mph. They said this was normal and nothing was wrong the car. So I have a new $180,000 that whistles and apparently that's just fine. Unrelated to this trip, every time over the years I have visited the showroom, your sales team is not friendly, seemingly burdened by our visit. Honestly, the epitome of used car sales person vibe. Hence, we bought our new G-Wagon somewhere else, even though I live close to you. It was also because you could not come close to matching the price I got elsewhere. I will find it hard to come back in in the future. More
Listens, takes good care of their clients Service team is the Best. Sales team is also very good. is the Best. Sales team is also very good. More
Great service from John. He was very professional and met all my expectations. He addressed the issue in a timely manner. He was very professional and met all my expectations. He addressed the issue in a timely manner. More
Won’t go anywhere for service of our 3 vehicles ( all purchased at AUTOHAUS). Ryan is always on top of maintaining our vehicles and helping us with any issues that arise. A pleasure to know we are in goo purchased at AUTOHAUS). Ryan is always on top of maintaining our vehicles and helping us with any issues that arise. A pleasure to know we are in good hands and on top of everything Ryan and anyone you come in contact with are kind and welcoming. More
Great experience. Good people to work with. Convenient location. Everything was done on time as promised Good people to work with. Convenient location. Everything was done on time as promised More
I can’t say anything negative about your dealership. They treat me very professionally and kind. And your service Ed is wonderful I been dealing with him for years. He takes the time with you to explain They treat me very professionally and kind. And your service Ed is wonderful I been dealing with him for years. He takes the time with you to explain everything your car have. More
Thank you so much for care and help for almost 2 yeas. Your friendly and caring approach made the process very easy for me. I’ll definitely recommend your service for all Mercedes lovers. Keep up the good Your friendly and caring approach made the process very easy for me. I’ll definitely recommend your service for all Mercedes lovers. Keep up the good work! More