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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,442 Reviews
Call Service Center (847) 272-7900

2,442 Reviews of Autohaus on Edens - Service Center

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August 29, 2025

I usually receive excellent service when bringing in my car. Eddie is a wonderful asset to Autohaus! More

by edyeskincare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 29, 2025

excellent Dealer very friendly and attentive. Easy to deal with and very professional. Highly recommend. More

by MACDD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 28, 2025

Service is courteous and generally prompt, The service is generally prompt. Tom has alwayss been prompt and friendly. More

by hmk719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 22, 2025

Service quality was fine but I am tied of being upsold for maintenance far from being due (e.g. 12 months out) or not at all according to the owner's manual.. More

by GARY@BARKOV.US
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

This service center is the best one I have ever seen. Ryan always provided perfect customer services. I will not change my car service to other companies. More

by CINDY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 13, 2025

Clean and accommodating. Friendly and knowledgeable. Precise and experienced. I was very happy with my experience. More

by dan_braasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 09, 2025

Ryan always gives me an accurate and consistent information. Always gets back to me in a timely manner. More

by rhamu1119
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 07, 2025

Always good setvice never have to sorry about my car. Happy to use it good car wash aldo More

by JUDYK1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 07, 2025

John and others in the service department are great. He is highly responsive on all fronts. More

by GPLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 02, 2025

Usually service is wonderful but this time, the service agent took a long time to respond to my request, was not available when I finally got through and then made me uncomfortable with how long I needed a More

by MWSCHEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

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